ICICI Bank Limited - Complaint Against Pathetic service by ICICI Bank
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Complaint by: Spikey on July 28, 2010, 8:48 pm in Banking and Finance

Hi!! I have applied for ICICI Saving Bank account, I was told that the account opening will take 4 working days, It's more than 12 days and i haven't got the account. I tried calling the branch but only thing i get from them is false promises and assurance.Can I launch complaint with Cunsumer court regarding the above case?? If yes how do i go about and under what section i can do the complaint????

Complainant's Goal: Resolution at the earliest or compensation to teach them lesson
Complainant's Target: ICICI Bank Limited
Complaint Location: India › Maharashtra › Mumbai
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Recent Comments
7.
Sat, 23 Oct 2010  Vivek B

I support this complaint. The service levels of ICICI bank are pathetic

I advise all new card holders to stay away from this bank.

The customer service never picks up the call and if you happen to lose your card , it may take 4-5 hours to reach them, by the time your account will be emptied.

Be safe. avoid ICICI, it sucks.

6.
Fri, 01 Oct 2010  sandeep

I was at ICICI bank in City Centre ,Gwalior to deposit my JMET fees through Chalan form.I waited for 4-5 hours but still couldn't deposit it.Your bank managers were very rude and irresponsible and at the same time ,they yelled on us(me and my friend).Your internet facility are extremely poor and servers at maximum time always shut off.Your token system facility is very poor.The queues are very long.I will suggest my friends that they wouldn't use your bank .
The last date to deposit my fees is 8th october and if anything wrong will happen ,I will definitely blame ICICI bank for this.
Personally,I was humiliated by your staff .

5.
Thu, 05 Aug 2010   Message By Complainant Hrishi

Well!! why not take the further proceedings of our issues here!!! let every one know how much ICICI bank cares about the customers and how they solves their issues...........

4.
Thu, 05 Aug 2010  kjayakar

hi Icici Customer care,

we have mailed ti care@icicibank.com on the name of DR K. Omkar Regarding the amount of credit card and payments.

Could you please look into it?

Thanks,
Jayakar
S/O DR. K. Omkar

3.
Thu, 05 Aug 2010  kjayakar

I would like to post a compliant against icici bank regarding my Credit card billing statement and they are asking us to pay extra amount.

2.
Thu, 05 Aug 2010  Kjayakar

I support this complaint.

1.
Fri, 30 Jul 2010 - Business Reply from - ICICI Bank Care (ICICI Bank Limited)

Hi,

We are sorry for the inconvenience caused to you. Please write to us with your contact details at care@icicibank.com and we will get in touch with you in order to resolve the issue. Kindly refer "600356" in the subject line.

Regards,
ICICI Bank Customer Service Team.