I applied for a Secure loan from HSBC. To apply for it, i signed the Reliance Life Insurance form provided by the HSBC salesman & provided a cheque of 25,000 INR in favour of Reliance Life Insurance as requested by HSBC. I was not satisfied with this as i was not sure if these people were working for HSBC or reliance & when i received calls from HSBC verification department, i asked them to send me an
email from HSBC's official email ID stating that i have applied for an HSBC secure loan with this application number & in lieu of that, we are processing a Reliance Life Insurance policy on your behalf to cover the risk in case of any mishappening. But the verification department kept on insisting that we cant provide you with any email until we receive your insurance policy papers from Reliance. I specifically asked them to cancel my application as i was not satisfied with the service. I have now received 4-5 calls from HSBC verification department & the last one from a lady threatening me that she will spoil my CIBIL record if i do not go for this loan & clears the cheque for 25K which i provided for Reliance life insurance. I want to make sure that the Bank address this issue & make sure that the bank employees don't harass customers like this.

Kindly get this issue addressed as soon as possible.