I bought 5 Koutans shirts and the shirts which I received were of very poor in quality, I have returned the product through DTDC courier within the same day as per the return policy mentioned in the website and requested to initiate the money back process.

It has been almost 20 days and I have not heard anything from the website people, I am keep on sending them the email but no reply.

FYI: The emails which I have sent to them.
Fwd: Received the product of very poor quality(Order Id:13479909)_Returned through DTDC (GOING TO FILE A COMPLAINT)

kapil raghuwanshi kapil.rag1122@gmail.com
Jan 15 (3 days ago)

to info, care, legal
Hi Team,

If I will not get any update by tomorrow, I will be going to file complaint against you.

Regards,
Bhawna Kapil

On Sun, Jan 12, 2014 at 2:38 PM, wrote:
Hi ,

It has been more than a week and I have not heard anything about my money.

Please respond to this email and give my money back.

Bhawna Kapil

On Sat, Jan 4, 2014 at 5:52 PM, wrote:
Hi,

I bought 5 Koutans shirts and the shirts which I received were very poor in quality, I have returned the product through DTDC courier.
Please initiate the money back process.

Details of the product:

Product Name:Koutons Pack of 5 Formal Shirts (Assorted Colors)

Reference No. 28376181

Order Id: 13479909

DTDC Courier details through which I have returned the product:

Courier No: V15535832

Regards,
Bhawna Kapil