My cell #********00 which was beeing used from 2010 july.bcoz of some service issue need to move out of airtel by paying all the dues. After 8months once again ported back to airtel tht is in the month of june 2012 all of a sudden i have recived a bill if 8.5 k sayung iam using diamond number.
I have wrote a mail to nodal officer/appelate officer
---------- Forwarded message ----------
From: "gurudeep prabhakar"
Date: Aug 8, 2012 10:55 PM
Subject: Re: Post paid Mobile number ********00
To: , , ,
Cc: , , , , , , , , , , , , ,
This clearly shows what is the response for company shows intrest for the customer.
Can any one have a time to read this mail.
Regds,
Gurudeep
On Jul 30, 2012 11:05 PM, "gurudeep prabhakar" wrote:
>
> Does it require lot of time to just check & revert on my cell number for which i have posted the complaint.
>
> This clearly shows how dedicated you are for the customers.
>
> Awaiting for your reply. ............
>
> Regds,
> Gurudeep
> ********00/********10
>
> On Jul 29, 2012 6:50 PM, "gurudeep prabhakar" wrote:
>>
>> Hi,
>> The above mentioned cell number is beeing used from july 2010 from me.
>>
>> After a bad experince with airtel i had moved out of airtel network for around 7months.with all the payments made from me of these numbers.
>> I have ported back to airtel in the month of june
>> Once again iam facing the same bitter experince with AIRTEL.
>> I dont remember the name exactly,A lady from airtel called me &informed me i have to pay 7.5 k for the number which iam using from last 2 years, what for god only knows.
>> I have asked her if i have to pay the same pls send me a mail so that let it be in black &white, she informed me she will have a discussion with her boss & revert till now there is no revert on that.
>> Today morning i have recived an sms from airtel my bill due is Rs:8745.87/-.
>> Which is a gift from airtel for porting back.
>>
>> When i enquired with airtel call center for the same,charges are for special number which iam using.
>>
>> Need to know why these charges?
>> Why the same charges was not reflected in the first bill?
>> Why there was no info for the customers about the same?
>>
>> Expecting with solution at the earliest.
>>
>> Regds,
>> Gurudeep.
>> ********00/********10
>>
>> On Aug 30, 2010 10:51 PM, "gurudeep prabhakar" wrote:
>>>
>>>
>>>
>>> Hi,
>>> Â Â MY Mail dated 28-08-10 regarding my out going bared,Sorry to say this i dint got any reply or call back after complaning to nodel officer & appellate officer also.
>>> After that also i am trying to mail you by hoping it will be clarified.
>>>
>>> I know airtel ias having a  big customer base i think airtel doesnt want me as a customer its fine. If that is the case pls do let me know we dont want you as a customer .
>>> I have checked once again in the call center for my out going bared,Now there are saying they want visit my office address Iam fine in that also but they have to fix an appoinment with me before coming to meet me as iam in to sales & marketing i will be roaming in & around bangalore.I dont want to waste my time as well as there time.
>>>
>>> I think this time you will be able to help me out to be in your service.
>>>
>>> Awaitng for your reply.
>>>
>>> You can reach me on ********00 , ********84&********99
>>>
>>>
>>> Regds,
>>> Gurudeep
>>>
>>>
>>> ---------- Forwarded message ----------
>>> From:
>>> Date: Sat, Aug 28, 2010 at 5:31 PM
>>> Subject: Acknowledgement Mail.
>>> To: gurudeep.mp@gmail.com
>>>
>>>
>>> Dear Airtel Customer,
>>>
>>> Thank you for writing to us.Your request has been registered with us and your unique reference no. is 2********0105. Request you to quote your unique reference number for future interactions. We shall get back to you within 24 hours.
>>>
>>>
>>>
>>>
>>> Warm Regards
>>> Airtel Customer Service
>>>
>>> Note: Please mention your mobile no. in the subject of the email whenever you write to us for a quicker response. Do not include any space or any special characters between the digits.
>>>
>>> This is an auto-generated response. Kindly do not reply on this mail.
>>>
>>> ---------------------Original Message--------------------------
>>> Subject: cell number ********00
>>> Date: 28/08/2010 05:26:15 PM
>>> From: gurudeep.mp@gmail.com
>>> To: 121@airtelindia.com;nodalofficer.kk@airtel.in;appellate.kk@airtel.in
>>> Message body:
>>> Hi,
>>> Â Â My name is gurudeep & My cell number is ********00 which iam using from last
>>> 2 months,I have taken this connection in yelahanka  & I shifted to girinagar,I
>>> called up call center & Updated my new adress. They did not informed me any
>>> thing on the adress proff to be provided.One guy called me from air tel on 14
>>> th of aug asked me to confirm my adress & i confirmed the same he told me door
>>> is locked ,i told him From mon to saturday  no one will be there in the
>>> residence from morning 9 to 6 you have to come after that or you have to tell
>>> us in prior so tht some one will be there in the residence & same thing as been
>>> confirmed to call center number 121,they told me it will be done without nay
>>> problem.All of a sudden my out going is bared when i called up the call center
>>> they told me bcoz of address verification.No body as verified my address &
>>> nobody as come to collect the proof also how can it be bared & i checked with
>>> them can i submit the same in relationship aitrtel office so that it can be
>>> activated.
>>>
>>> Callcenter people confirmed me it cant be done.They will send the verification
>>> guy with my prior appointment to my place.Mr.Lokesh called me up for the same,I
>>> told him to come & collect after 6, I got ther answer we are not working after
>>> 5,I made my wife to take leave for her work for 2 days only to wait for your
>>> verification boys come & collect the address proff,He as collected my telephone
>>> bill & Marriage certificate & told it will be activated with in 2 hours.
>>>
>>> But unfortunately after 26 hours also it has not been activated.
>>>
>>> I dont think so iam staying in a forset or jungle where people cant verify my
>>> address & it took almost 6 working days to just do verify my address & not
>>> activated my out going calls.
>>>
>>>
>>> If you really dont want me as your customer pls do let me know so that i can go
>>> for other service provider.
>>>
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An email communication has been sent to Airtel Mobile Karnataka on August 9, 2012, 6:44 pm