RIM - Balance deduction in RIM
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Complaint by: Robin on December 13, 2010, 1:21 pm in Mobile Service Providers

Hello,i have been using RIM prepaid no. ********00 and from last 3-4 months they are deducting money from my account 10/-,30/- what they ever require to deduct.And when they are ask for explanation they just simply that this is being deducted because you have activated the service.And they say their pc is showing this but they did'nt bother to check whether i really had activated that or not and simply they did'nt have any solution and cut the phone.I don't know just for little money why they are bringing bad name to the company.Please help me get out of it because i can't even deactivate my no.

Complainant's Goal: I want to get back my balance.
Complainant's Target: RIM
Complaint Location: IndiaPunjabLudhiana
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Recent Comments
2.
Sat, 25 Dec 2010 - Business Reply from - RCOMcare (RIM)

Hi Robin,

We hope that we were able to assist you with your concern to your satisfaction. For further assistance, please email us at rcom.care@relianceada.com

Regards,

RCOMcare

1.
Tue, 14 Dec 2010 - Business Reply from - RCOMcare (RIM)

Hi,

We are extremely sorry for the inconvenience caused to you. This is to inform you that your problem is escalated and our team is working on the resolution. We will get back to you shortly. For further assistance email us at rcom.care@relianceada.com.


Regards,

RCOMcare