Tata DOCOMO - balance deduction
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Complaint by: nitesh_4apr on January 27, 2013, 5:11 pm in Telecommunications

Hello,
myself Nitesh Agrwal cell no. ********16 on 17-01-2013, i had a balance deduction of Rs. 99/- for which i had lodged a complain on 18-01-2013 and i was assured that deducted balance will be refunded within 48 hours, but still i didn't got the balance. please look into matter.

Complainant's Goal: I want my money back
Complainant's Target: Tata DOCOMO
Complaint Location: India › Karnataka › Bangalore
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Recent Comments
3.
Tue, 17 Feb 2015  Arvind

Yesterday my balance is deducted
At 7am 695 rs is deducted from my tatadicomo no. ********74
So please try to refund my balance
They are not inform to I deduct your balance and they are not to send the SMS to your 3g internet balance is low than 20 or10 mb having so please try to return my balance

2.
Fri, 08 Feb 2013 - Business Reply from - Tata Docomo (Tata DOCOMO)

Dear Customer,

We called you on your given number ********16 but it was not responded. However we would like to inform you that we provide an adjustment of Rs.99/- vide docket number ABAL123801047 and the VAS (TOM) is deactivated successfully

Thanks and Regards,
Customer Care
Tata DOCOMO.

1.
Mon, 28 Jan 2013 - Business Reply from - Tata Docomo (Tata DOCOMO)

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO