Influence Restaurant - arrogance in hospitality industry - influence restaurant and spa in chennai

Complaint by anil jain on November 4, 2009, 1:46 pm in Restaurants

Though this restaurant boasts of high quality food and service with all types of gimmicks like dining in within specified limited time for a fixed amount etc.,it is a pity how such restaurants are allowed to function in hospitality industry where in the staff have a very rude arrogant behavior and the service is the worst.

Having been to the restaurant with some Indian guests from overseas, they were shocked to observe soup and dinner being served together and the Indian breads half burnt. On asking, we were told by Mr.Lokesh (waiter in charge) and Mr. Kuldeep (floor manager)this is what we serve and argued till the end with arrogance and rude attitude. We have it in writing from them on the company\'s suggestion card that the food was served cold and delayed due to their fault is being attached herewith.

When such is the case of arrogance and lack of service in a restaurant which claims tall stories of reputation, prices more than a five star category hotel , a consumer is just taken for granted, stern action must be taken against the concerned people for denting the hospitality industry.

They are not only ruining the designers name but also misguiding the public in general.


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Complainant's Goal: worst quality of service and food - management to accept & apologise in writing
Complainant's Target: Influence Restaurant
Complaint Location: IndiaTamil NaduChennai
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Fri, 06 Nov 2009  Message from iComplaints.in Helpdesk

An email communication has been sent to Influence Restaurant on November 6, 2009, 1:16 pm

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