U.C. INFOSYSTEMS PVT LTD Apple - Apple iPhone is still in warranty but not replace by apple service center
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Complaint by: Sparsh on May 3, 2013, 12:22 am in Consumer Electronics

My complaint is for U.C. INFOSYSTEMS PVT LTD, COMMUNITY CENTRE, NARAINA PHASE I, NEW DELHI-110028

1-2 month ago my iphone stop working and i send some one else to replace my iphone,that time apple swap my iphone and gave me other and now suddenly its display stop working and i go to apple store to replace it again they said i am not the same person who came their first time and they speak very rudly and said they will not goin to replace it.
i send some one else it doesn't mean its not my iphone i have bill and the slip they gave me after replacing my iphone. they think i am a child and trying to fool me. when i talk to apple website chat support they said they will replace my iphone and give me new one but why that person name kamal talk to me so rudly and not replacing my iphone?

Complainant's Goal: Replace my iPhone its still in apple warranty or refund all my money
Complainant's Target: U.C. INFOSYSTEMS PVT LTD-Apple
Complaint Location: IndiaDelhiNew Delhi
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Recent Comments
2.
Fri, 03 May 2013  naresh

Hi yes you are correct even i also have this type of experience from imagine.They did speak rudly but they refused to replace the device ...But i only contacted apple customer care and apple care head pass an order for replacement to those guys after that only they replaced the device.I don't know what will be the problem for these guys.

1.
Fri, 03 May 2013   Message By Complainant sparsh Bhatli

i think his name is kamal but not sure