TATA MOTORS - AMC refund for Tata nexon
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Complaint by: savita ganiga on March 2, 2019, 10:05 am in Cars Parts and Vehicles

I, Savita Ganiga owner of vehicle TS07FX 2923 Tata Nexon purchased from Concord motors Chandanagar Hyderabad in december 2017, I had taken AMC on my car on the day of purchase but after 6 months I was told that the AMC was not reflecting on my car. I spoke to Mr Rakesh phone no 9701363111 From concord motors who is following up on my case and he advised me that refund would be the best option here.following the advice I gave him all the respective documents required for the refund and its been 4 months and there has been no refund yet. I have also spoken to the customer car toll free no 18002097979 they gave me a complaint no 90526945452 on which I just get a call back but no resolution. The call centre guys untrained with no knowledge whatsoever.
Unfortunately despite several trips to concord motors Mr rakesh and calls to customer care and many false assurances that they are looking into the same, nothing has changed and customer care are still up to the same old tricks.
I trust this is not the way TATA motors wishes to conduct business with customers and I look forward to hearing from you and getting my Refund ASAP. Kindly look into the matter and do the needful.

Regards
savita ganiga

Complainant's Goal: THEY TOOK AMC MONEY WHILE SELLING THE CAR BUT DIDN'T GIVE AMC SO REFUND ASAP
Complainant's Target: TATA MOTORS
Complaint Location: IndiaAndhra PradeshHyderabad

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