Respected Sir,

I purchased Airtel Internet TV smart tv android setup box from Amazon.in order no : 402-2566650-2889136 on 12th Feb 2019.



Airtel Internet TV ID : 3028289321. Gujarat.



I have been informed that i can see DTH channel for first month free and then 11 months of Airtel TV APP free that i can see on my TV via Chromcast for a year.



After one month of purchase, after finishing the DTH plan my TV stopped working and i cant use android app too. when i call customer care they told me i have to purchase DTH plan then only i can use the android features too. i was shocked because the same thing was not informed me at a time of purchase and installation..

they are making people fool by giving limited information. i asked for refund but they denied sad but true.



Then unfortunately i again bought different DTH plan to continue the service and to use android apps but not the scenario changed, NOW I CAN SEE CHANNEL BUT I CAN NOT USE ANDROID APP.



I tried a lot of time calling customer care but not getting satisfied answer.

Please help me sir they are making frauds. and is really very very unethical..





Wait for your reply...

my Mob no. : ********15