AIRTEL CHANGED MY SIM NUMBER AFTER REQUEST FROM FRAUDSTER AND I LOST RS 100000-Airtel Mobile Maharashtra- iComplaints.in

Airtel Mobile Maharashtra - AIRTEL CHANGED MY SIM NUMBER AFTER REQUEST FROM FRAUDSTER AND I LOST RS 100000/-

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Complaint by: Sandeep on November 9, 2010, 5:39 pm in Mobile Service Providers

Dear Sir,

On 7th OCT 2010 evening, AIRTEL has taken a request from a Fraudster without proper verification to change SIM number of my mobile +********0502 and I received SMS from AIRTEL that "Your request id for changing SIM NO from --- to--- is 31913895.You will receive a confirmaion SMS once it is completed." And after this my mobile was not working(SIM was rejected).Fraudster given this request so that I should not get SMS during fund Transfer. Rs 10000/- was transfered from my account by the Fraudster.It is a mistake of AIRTEL to change my SIM number without my knowlege and deacivating the service immediately.AIRTEL should compensate me for this loss.

Best Regards,

Sandeep Nigade

Complainant's Goal: Due to AIRTEL mistake I lost Rs 100000/- which AIRTEL should pay me now

Complainant's Target: Airtel Mobile Maharashtra

Complaint Location: India › Maharashtra › Pune

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3.

Sun, 14 Nov 2010 - Business Reply from - Airtel_Presence (Airtel Mobile Maharashtra)

Dear Sandeep ,

I would like to inform you that your concern listed 9 Nov. 2010, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@airtelindia.com

Regards,
Rakesh Ranga
Airtel Customer Service Team

2.

Wed, 10 Nov 2010 - Business Reply from - airtel_presence (Airtel Mobile Maharashtra)

Dear Sandeep ,

This is to inform you that your concern listed 9 Nov 2010 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Rakesh Kumar
Airtel Customer Service Team

1.

Tue, 09 Nov 2010 Message from iComplaints.in Helpdesk

An email communication has been sent to Airtel Mobile Maharashtra on November 9, 2010, 5:39 pm

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