I PURCHASED A SAMSUNG GALAXY S3 GT I9300 ON THE 5TH AUGUST 2012 .ON THE 7TH 9TH AND 10TH I REVISITED THE DEALER DUE TO POOR REAR CAMERA QUALITY. I WAS ASSURED THAT THE HAND SET WAS OK AND THAT THE PICTURES WILL BE CLEAR ONCE I GET FAMILIAR WITH ITS SETTINGS .I WENT THROUGH THE TROUBLE SHOOTING MANUAL WITHOUT MUCH SUCCESS. ON THE 7TH DAY FROM PURCHASE I DECIDED TO GO TO THE SERVICE CENTRE WHO TOLD THAT THE CAMERA WAS FAULTY AND THAT IT WOULD TAKE A MINIMUM OF 2 WEEKS OR MORE FOR REPAIR.WHEN INQUIRED ABOUT REPLACING THE SET THEY TOLD ME THAT IT WAS POSSIBLE HAD I COME TWO DAYS EARLIER.I FEEL IT WAS A REAL RAW DEAL.SINCE THE SERVICE CREW IS NOT MUCH BOTHERED I WOULD REQUEST ALL PROSPECTIVE BUYERS TO GO THROUGH THEIR SETS IN THE FIRST FEW DAYS AND RECTIFY IT AT THE EARLIEST AND IF POSSIBLE AVOID THE SET.
DEALER:MOBILE WORLD ,highway square,opp samsung plaza,padivattam edapally PHONE ********11 INVOICE NO:8B/NH/1005 DATE 05/08/2012 S/N:RF1C63SEWLA MODEL GT I9300 IMIE 35332********08
Dear Mr. Nair,
Thank you for becoming a patron of Samsung product and writing to us
We sincerely regret the inconvenience caused to you. With reference to your query, kindly provide us your address details along with contact numbers so that we may forward your complaint to our department concerned.
We tried to find your contact details through given dealer's address but could not find the same
Thanking and assuring you for best services always.
customer Satisfaction
Singh.j@partner.samsung.com
Dear Mr. Nair,
Thank you for becoming a patron of Samsung product and writing to us
We sincerely regret the inconvenience caused to you. With reference to your query, kindly provide us your address details along with contact numbers so that we may forward your complaint to our department concerned.
We tried to find your contact details through given dealer's address but could not find the same
Thanking and assuring you for best services always.
customer Satisfaction
Singh.j@partner.samsung.com
Dear Mr. Nair,
Thank you for becoming a patron of Samsung product and writing to us
We sincerely regret the inconvenience caused to you. With reference to your query, kindly provide us your address details along with contact numbers so that we may forward your complaint to our department concerned.
We tried to find your contact details through given dealer's address but could not find the same
Thanking and assuring you for best services always.
customer Satisfaction
Singh.j@partner.samsung.com