I had booked Easy Cab on 1st May, 2010 morning 11am to pick me up from RS Palaya (Bangalore 33) to Yeshwantpur Railway Station at 8.45pm the same day. I was confirmed the booking verbally. I asked specifically if there was availability of cabs twice. I did this because prior to calling Easy cabs, I had called Meru and they refused the booking quoting unavailability of cabs. I was told the driver details would be sent half an hour prior to pickup time. Thereafter I get a message at 2.10pm saying \"Dear Guest, your booking id for dt 01 May 10 20:45 is B002237. Thank you for choosing Easycabs\"

At 8.16pm I get a message saying \"Dear customer, we are sorry to inform that your booking 2237 is not confirmed due to non-availability of cab in your area. We regret the inconvenience.

These people really lack professionalism. These is absolutely irresponsible. If they do not have cab availability, they should inform much in advance so that the customer can make alternate arrangements. This is really inconveniencing the customer.

I request your help in this regard.