Dear Sir / Madam,

I have purchased the Split AC of Carrier Aircon on 27th March \'2010 only. Since begining I am facing cooling problem.

I have compaint record from May only, as ealrier I have not maintained the record for caling to the dealer.

Pls note below reminders.

Date Contact Person Time Mode.
24/05/2010 Deepali 4.00 PM Telephone # 079-40044839
29/05/2010 Deepali 5.00 PM Telephone # 079-40044839
04/06/2010 Email 6.15 PM email on customer care
04/06/2010 Vikram 6.30 PM 1********111
05/06/2010 Bhumika 10.45 AM 1********111
10/06/2010 Email 12.46 PM email on customer care - 2nd time
10/06/2010 Tarun 01.13 PM 1********111
11/06/2010 email 05.34 PM email on customer care- 3rd time
11/06/2010 Jaykishan 05.44 PM 1********111
12/06/2010 Jyoti 03.31 PM 1********111
14/06/2010 Ashish Gupta 05.30 PM 079-40044839
16/06/2010 Anita 03.00 PM 079--40044839


Pls note that after so many reminders . My Air condition is not working properly as compare to other low range Air condition.

As advised by dealer I put tempeture 20 , fan speed High , even though after continues for 5 to 6 hours in night hours room temprature is not comfortable

I spoke to many times to his dealer owner& engineer , & they agreed that flow of the Air condition is not proper, even though they are not serios about this complain.

Pls note that I am very frustrated & mentally harnessed since I have
installed this AC at my residence.

I urge you kindly arrange for full amount of refund including installation charges from Company /dealer ,as I am not interested to continue / use this brand AC & even I am not going to advised to other for install this hopless Air condition.

Hope you can consider the same as a serious issue & you are in a
position to make out the customer solution in a positive manner at the
earliest.

Regards,

Pratik Shah
pratik.shah@hdfcbank.com


Dealer Name: Comfort Zone , Vijay Char rasata, navrangpura, Ahmedabad - 380009 , PH # 079 -40044839 - Prop. Ashish Gupta.