Loop Telecom BPL - Charged 1 day before for Caller Ring tune
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Complaint by: Dipesh on January 19, 2011, 3:07 pm in Mobile Service Providers
Dear Sir/Madem
My cell no. is ********76.I have set my caller tune on 20th Oct. 2010.I was used to be charged Rs.15/Month for that.
I was supposed to be charged this amount for current month on 19th Jan. 2011 at 11.59 PM when the period of 30 days end.But unfortunatly i m charged in 19th jan in morning only.I was supposed to change my caller tune.
Mobile operator said that this is system mistake and you have to bear this cost.
I need my money back and require an explanation from operator regarding this mistake.
Complainant's Goal: Either refund the money charged or set new caller tune for free
Complainant's Target: Loop Telecom (BPL)
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An email communication has been sent to Loop Telecom (BPL) on January 19, 2011, 3:07 pm