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Complaint by: Aijas on January 27, 2011, 8:52 am in Consumer Electronics

HELLO SIR/MADAM,

This is M A OBEDUR RAHAMAN owned an IFB Angular Red 6.5Kgs Washing Machine from J.D Electronics,Ameerpet Hyderabad on 29/08/10. After a month machine is not getting started.We complained so many times to the Customer Care and also to the Shop Keeper (JD Electronics).But there is no response from any of them.After 2 months a technician came and said that its wiring is gone.
i.e
Mr.Christopher Noel(Service Engineer) phone:39187601 came and told about the problem.He has written the report and took customer's signature(Our's).Since then there is no phone call or any communication from IFB company.Its been 2 months by now.In this regard I have already posted a mail to IFB a month ago for which I haven't received any reply.Recently on 17/01/2011 I have sent a email once again stating the problem.Till now there is no response from IFB.

Please Look into the matter and do needful favour to us.

Thanking you,

With Regards,

M.A.OBEDUR RAHAMAN
8-3-164/A/11,MC-241
NOOR MASJID LANE,
ERRAGADDA,HYDERABAD-500018
A.P,INDIA.
MOBILE:-0********90

Complainant's Goal: REPLACEMENT OF PRODUCT
Complainant's Target: IFB Industries
Complaint Location: IndiaAndhra PradeshHyderabad
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Thu, 27 Jan 2011  Message from iComplaints.in Helpdesk

An email communication has been sent to IFB INDUSTRIES LIMITED HOME APPLIANCES DIV on January 27, 2011, 8:52 am