DELL India - windows crashing and horrible technical support for it
Contact Complainant     568 Views     Report Spam  
Complaint by: solitary.silver.blaze on December 21, 2010, 8:35 pm in Education and Schools

my windows 7 crashed unexpectedly in dell vostro 3400.
i have been talkin to technical support from dell india for 3 hrs on monday & 9 hrs today. yet they are not ready to send a technician to my place to check my laptop even though i purchased my laptop in july 2010 and am experiencin problems within the warranty period..they made me reinstall windows 3 times and my screen shows that i am experiencing problems due to recent hardware or software changes & still they are claiming its a software error so they cant send the technician because he is trained only for hardware and not software..kindly help asap..my email id is solitary.silver.blaze@gmail.com

Complainant's Goal: satisfactory support and response from dell
Complainant's Target: DELL India
Complaint Location: IndiaMaharashtraMumbai
Would you like to Comment on this Complaint?
By clicking "Post Comment" button, you agree to our Terms of Services and Privacy Policy
Recent Comments
2.
Sat, 27 Aug 2011  ANISH KUMAR

MY VIDEO IS STOPPING AND SOUND IS PRESENTIG THEN AFTER MY LAPTOP WILL BE HANG....

1.
Tue, 21 Dec 2010  Message from iComplaints.in Helpdesk

An email communication has been sent to DELL India on December 21, 2010, 8:35 pm