BHARTI AXA GEN INS CO INSTANT HEALTHCARE AND GENINS INDIA TPA - VERY POOR SERVICE OF MEDICLAIM CO AND TPA

FIRST TIME IN 2007 I BOUGHT A MEDICLAIM POLICY FOR MY FAMILY FROM UNITED INDIA INS CO THROUGH INSTANT HEALTHCARE PVT LTD O/ADD 1107 NEW DELHI HOUSE BARAKHAMBA ROAD NEW DELHI-110001.I RENEW IT REGULARLY.IN 2009 I DEPOSIT MY RENEWAL ON TIME TO IHPL.BUT IHPL NOT ISSUE MY MEDICLAIM POLICY AT PROPER TIME.IHPL ISSUE TO ME BHARTI AXA GENRAL INS CO MEDICLAIM POLICY IN FEB 2010 FOR PERIOD 2009-2010. UNFORTUNATLY I SLIP IN MY HOUSE AND I INJURED.I ADMIT IN LOKNAYAK JAI PRAKASH NARAYAN HOSPITAL NEW DELHI ON 08 FEB 2010 AND DISCHARGE ON 18 FEB.I SUBMIT ALL DOCUMENTS TO GENINS INDIA TPA LTD.GENINS INDIA APPROVED MY CLAIM NO-BA-1-121 AND BA-1-121.1.BUT HE DID NOT SEND TO ME CHEQUE OF THIS PAYMENT.GENINS TELL ME REASON OF THIS THAT BHARTI AXA STOPPED THE FUND FOR CLAIMS.IF I TAKE TREATMENT IN PVT HOSPITALTHAN THIS BILL MAY BE IN LAKHS.NOW I WANT TO KNOW THAT WHAT I DO FOR THIS CLAIM PAYMENT.I WRITE TO IHPL ,BHARTI AXA GEN INS AND GENINS INDIA TPA FOR CLEARING THE CLAIM.BUT THEY ARE NOT GIVING ANY REPLY.NOW I FEEL THAT I AM MENTALLY TOURCHERED BY THESE CO.IS THERE NOT ANY CONTROL OF GOVT ON THIS PLUNDER OF INS CO,HMO AND TPA.
POLICY NO- 221600/48/07/41/00002860 UNITED INIA INS CO 26/12/2007
221600/48/08/41/00003941 UNITED INDIA INS CO 26/12/2008 TO 25/12/2009
Q0005928 BHARTI AXA GEN INS CO LT. 26/12/2009 TO 25/12/2010.
CLAIM NO- BA-1-121 AND BA-1-121.1