Complaint by
partha on May 25, 2011, 3:06 pm in Loans All
very poor customer service and resolution .. have been in touch with HSBC associates for 2 years ... poor service .. everytime a new person speaks ... commits to reslove but no action ..
my AC/No 072555592872 i have done the payment on 19th may of this month. Then again through ECS they are clearing the amount and it got bounced and charged me 250rs if you see my record at least extra amount i would paid nearly 3000rs to HSBC
this is really making me mad. Please any one can help me ............................
An email communication has been sent to HSBC India on May 25, 2011, 3:06 pm
REGISTER
3335 Views 
Please allow me to introduce myself my name is Michael Mason-Mahon and I am a shareholder of HSBC Plc. I am based in London yet I am a very regular visitor to India.
This is the E-mail address where you should send your complaint to Mr Gannesh Bharaadhwaj, he is head of personal Banking in India. ganneshbharadhwaj@hsbc.co.in If he will not help you FROM HIM please contact me and I will help you.
At HSBC Annual General Meeting of Shareholders 2010 I did address my concerns with the Board of Directors concerning what HSBC India has been doing and is doing in India to our customers.
I once again attended AGM on the 27 of May 2011 where again I raised my concern about HSBC India and its behaviour towards their customers.
You may first like to go to HSBC AGM, go to questions and answers 40:11 min's in then go to Resolutions 19:02 min's in. As you will see Mr Flint could not get his facts right or was he misleading shareholders or was this just another weakness by the Chairman. The information the Chairman gave about customers complaints in India was not totally true.
http://www.thomson-webcast.net/uk/dispatching/?event_id=eca849a680d030eb64ea12771acb40a3&portal_id=a909599fec8e2cfbf4564049bdecc311
I did come to India last September and had a meeting with Mr Davis the CEO of HSBC India about their behaviour towards their customers.
This is an interview that I did concerning HSBC.
http://www.youtube.com/watch?v=cB3vbb9Tx7E
If customers UNITE in India and decide to leave HSBC India in support of their fellow Indian's, who are making complaints about HSBC India then this may make HSBC Plc take action.
They talk about their Global Footprint and their Integrity. Please look at the following sites and see what the Indian people are saying about HSBC behaviour towards them.
http://www.consumercomplaints.in/?search=HSBC%20CREDIT%20CARD&page=2
http://articles.timesofindia.indiatimes.com/2009-12-20/hyderabad/28107457_1_credit-cards-hdfc-bank-hsbc-bank
http://www.consumercomplaints.in/?search=HSBC+Bank
http://www.hsbc.com/1/PA_1_1_S5/content/assets/news/hsbc_11142002.pdf
Offers exciting opportunities to extend Household’s business model into countries and
territories currently served by HSBC.
Now ask yourself is this the Bank for you in India.
HELP STOP ABUSE OF CUSTOMER’S
in
India
So if you would like to contact me and send me your phone number I will call you personally.
Kind regards
Michael
Mobile: 0044 7834763544
E-mail: ckmdm@aol.com