NOT KNOWN - Union Bank Domlur ATM Debit Card theft and abuse
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Complaint by: tnahuja on February 27, 2013, 9:18 pm in Credit Cards

I had last used my Union Bank ATM card (attached to our account No: 331202010004804; A/c Name: Kanta Ahuja and Triloki Nath Ahuja) on 13/01/2013 and made only one withdrawal in year 2013 against this card from Union Bank Domlur Layout Branch. I noted unauthorized transactions on 15/01/2013 around 11:30 when I got my passbook updated. I immediately reported to the bank (Domlur branch) verbally as well as in writing. They promptly blocked the account and I also called card helpline from the bank branch that promptly disabled the card. By this time, Rupees 1,03,234.00 (One lakh three thousand two hundred thirty four only) were withdrawn from the above accounting abusing the stolen card. I am also attaching a copy of account statement in which the fraudulent transactions have been highlighted.

When I left ATM, a lady entered the cabin just after me. I also saw 3-4 young persons chatting outside the ATM. As far as I remember, I kept the card back in my rucksack (backpack bag) when I left the ATM. I suspect one of those guys or that lady cleverly removed the card from my backpack.

I could not report the incident to Police due to shortage of time as we were traveling abroad and left India the same night. I recently got the link to your website through a friend.

Any help in tracing the culprits and recovering the lost money will be highly appreciated.
Please note that we live in Vienna, Austria and do not have any plan to visit Bangalore in next couple of months. Please communicate via email or telephone as provided.
Sincerely,
Triloki Nath AHUJA
Mob: +43 ********811; Email: tnahuja@yahoo.co.uk

Address:
Sankt-Michaelgasse 104
A-1210 Vienna
AUSTRIA

Complainant's Goal: Any help in tracing the culprits and recovering the lost money.
Complainant's Target: NOT KNOWN
Complaint Location: IndiaKarnatakaBangalore
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