Infinium Toyota - Toyota Corolla - Infinium Toyota Mr. Ajay Jain

Before 1 month i called the dealer (Only 1 dealer available in city and that is why he is playing with customer). Name of the Dealer : Infinium toyota http://www.infiniumtoyota.com/

I want to buy altis but they agreed to sell me the old model of corola at good price.

I bought that and on delivery time i found that the gear shifting is very hard. I called the sales person name Ronak Patel and he insulted me by saying: Sir you dont understand. It is like that only.

I surprised as i am driving (Honda - 2 cars, Toyota -1 car, Hyundai) and i dont know.

than i said ok may be i am wrong and than i again came back to the dealer and that time again they said nothing wrong in it.

I said when i am standing outside the car and some one shifting the gear i can hear it outside. Than they took my car for 10 min and say sir now there is no problem.

They told come after a month or 1000kms we will check again.
I went there after 850kms and one month they said the same. No problem at all.

I said i have to pull the gear very hard. but no help from them.

I call the TKM people at toyotabharat and spoke to Rupa about the same and complain.

than i got a call from Hetal who is with Customer relation at infinium toyota and shout on me how can you call them and complain this and that.

I said i am sorry i was expecting a humble voice with solution.

Is this the way to behave with your customer?

My Car Registration no is GJ1-KA-5294
CAR MFG DATE IS 042008
CAR PURCHASE DATE IS 10042009

Sales person Mr. Manoj Patel (Who has given the wrong invoice and still not helping. I paid INR 10,10,000.00 and got the invoice of only INR 10,04,000.00

I HOPE I GET THE HELP FROM YOU AS I AM ALSO A PART OF JAPANESE COMPANY CALLED
TERUMO CORP. JAPAN.

I USE TO GIVE YOUR ICE-CREAM EXAMPLE QUALITY AND NOW I FELT SHAME ON YOU.
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With Love


Leo Kahan Shah
President
Leo Club of Karnavati Greater
+91-9913899444
contact@kahanshah.com