GWSDD E Commerce Pvt. Ltd. - The JT-Store Customer not delivering the product
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Complaint by: Ramesh Nair on February 3, 2018, 1:10 pm in Online Shopping

I have placed one order in [Ticket #24530] New customer order (186683) - January 19,2018. Every day I am getting emails about the update but consignment not yet delivered I have already maid online payment. Even after sending email they are not responding.

Complainant's Goal: Not delivering the goods even after making payment.
Complainant's Target: GWSDD E-Commerce Pvt. Ltd.
Complaint Location: IndiaMadhya PradeshRajgarh

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Recent Comments
26.
2 months ago  Diptiranjan Baliarsingh

Sir
I have ordered a intex in 15 August. but where is my order .you have no replay .no response

25.
2 months ago  tonyjose

I have odear phone but not delvry my phone wt happend

24.
2 months ago  vinod s

Dear All,

I booked a Washing Machine on 07 Jun 18 after contacting them. It was told the item will be delivered within an hour.(booking token: 237301) As soon as the money was credited in their account their tone changed. they told me to wait till 20 Jun 18. I waited and after one month when I called they told me the item will be delivered on 20 Jun 18 and be available at home to receive the item and made Me take leave as they told if I am not available the item will be sent back. I waited and the item was not delivered. When I called they told the item was sent but as I was not available it was sent back. When I told I was available full day and even didn't receive any call they told " sorry actually the item is not available". It means they were giving me picture of item dispatched , be available to receive etc was all " pure cheating". Then they told me to wait for 2 more weeks. I keot on calling but no use. A tlast after 1 month they told me to cancel the orderor else i will loose the money. They forced me to cancel and then the fight started for refund of money . By 20 July they told me we were not able to refund because we dont have your account details. I dont know what to say but immediately seNt the details. They again waited , waited , waited...when I call they say " your money credited but your bank sent it back due to some issues...Can you believe it ....such rubbish answers they kept on giving me" At last I informed them that I am going to file a legal case and I will raise it as a grievance through EX Servicemen (I am a retired defense personnel). I got the money credited in the same day ie on 13 Aug. When I called back and asked the so called office staff , they told that they are not to be blamed as they are following what they are told to do. there is no tracking mechanism , no call backs, no real customer care..whoever does the ordering will have to keep on fighting to get the money back. It is a honey trap...by showing more discount they will make you order...they cant sell this product at the said rate without loss. So they keep your money for rolling and get interest...a few low cost items will be dispatched to maintain the site....So beware of this site...it is the worst experience I had in my life...67 days they kept in dark after taking my money and kept on fooling me giving all kinds of wrong information...So be careful...dont be a pray for this FRAUD.

Rgds,
Vinod S

23.
2 months ago  Sunil Madhukar chirmure

I have ordered one item and I have done online payment. but till now I didn't receive my item please deliver my order or else refund my money. Third class systems

22.
5 months ago  Kavya

I have ordered one item and I have done online payment. Already four months have been completed but till now I didn't receive my item please deliver my order or else refund my money.

21.
6 months ago  Dioti gupta

Hi ,I ordered 2 sarees from jtstore and made online payment it's 261rs it's already 3months over I didn't receive the product till now when I am sending mail to them always they are telling u will get Ur order and our support team will contact you orelse raise ticket but there is no action taken by them .so I m request ing don't buy from this site it's a fraud site . thanks

20.
6 months ago  shilpa

guys please purchase any thing from this company its a fraud company need to raise a complain against this company

19.
6 months ago  shilpa

still i havent received my order please send ,my product or else refund my amount or else i need to complain against this site

18.
6 months ago  NEELU

Dear Neeli RNair.,

Thank you for Shopping With Us,
Your Order confirmed and we are processing your order.
Your Order ticket has been created Successfully!

Please find below your current status of order
Below are details of your ticket -

Subject: New customer order (213448) - February 27, 2018
Tracking ID #: 33750
THE BELOW ORDER HAS NOT YET RECEIVED............ CASH PAID IN FULL.............. U MUST GIVE YOUR REPLY OR REFUND THE AMOUNT............

Description:

You have received an order from Neeli RNair. The order is as follows:
Order #213448 (February 27, 2018)
Product Quantity Price
Mks 040 Kurti With American Crepe Material ICS-D001-JT08-44 1 ₹150.30
Vanila Cream Kurti With American Crepe Material ICS-D001-JT08-3 1 ₹153.30
Subtotal: ₹303.60
Payment method: Zaakpay Payments
Total: ₹303.60

17.
6 months ago  NEELU

Dear Neeli RNair.,

Thank you for Shopping With Us,
Your Order confirmed and we are processing your order.
Your Order ticket has been created Successfully!

Please find below your current status of order
Below are details of your ticket -

Subject: New customer order (213448) - February 27, 2018
Tracking ID #: 33750
THE BELOW ORDER HAS NOT YET RECEIVED............ CASH PAID IN FULL.............. U MUST GIVE YOUR REPLY OR REFUND THE AMOUNT............

Description:

You have received an order from Neeli RNair. The order is as follows:
Order #213448 (February 27, 2018)
Product Quantity Price
Mks 040 Kurti With American Crepe Material ICS-D001-JT08-44 1 ₹150.30
Vanila Cream Kurti With American Crepe Material ICS-D001-JT08-3 1 ₹153.30
Subtotal: ₹303.60
Payment method: Zaakpay Payments
Total: ₹303.60

16.
6 months ago  Abdul khalik

I have placed one order New Custmer order id - 203071 Date - 19/02/201. Every day m waiting for mail n my order but consigned not yet. I have already maid online payment. Even after sending mail they are not responding. Please tell me when they send my order

15.
6 months ago  Jyoti Thota

My order ID - 218652
Tracking ID # 35744
I have ordered on 6 May and did online payment also .
One month has passed not yet delivered
Deliver it or refund my money.
very bad experience.

14.
6 months ago  Deepika sharma

hi....my order #219697 i ve ordered a product on March 8th 2018 and ve already made the payment online i ve tried reaching u through calls and mails bt der is no response kindly deliver my order or refund me my money bck.....

13.
6 months ago  V.V.suneetha

Hi ths z suneetha I have booked product in jt on feb 28 2018 [Ticket #34405] New Customer order (215433) up to not delivered the my product..I have mone done the online payment..still up r not responding...

12.
6 months ago  Karishma shaikh

[Ticket #38510] New customer order (226842) - April 4, 2018 plz ans me

11.
6 months ago  Karishma shaikh

Hello Karishma, thank you for placing your ORDER - with TheJTStore.com
ORDER ID 226842 We will share Order Tracking details within 48 hours with you [Ticket #38510] New customer order (226842) - April 4, 2018

10.
7 months ago  Aishwarya

I have placed one order in [Ticket #36687] New customer order 221503 - March, 15 , 2018. Every day I am getting emails about the update but consignment not yet delivered I have already maid online payment. Even after sending email they are not responding.

Very bad experience.