Complaint by
Satya on June 16, 2010, 10:02 pm in Indian Railways
It is to complain with deep pain that IRCTC Tatkal online (e-ticket) reservation process is of no use with session getting dropped or unavailable during initial hours of it\'s opening period.
Virtually every time you try to book in the morning at 8:00AM, the www.irctc.co.in login session will either drop almost instantaneously with errors such as \"service unavailable\", “failing to load” entire page and intermittent disconnection problems etc. Surprisingly access to all sites other than the www.irctc.co.in works okay during this initial period of Tatkal e-ticket reservation.
More to the surprise, suddenly after some time everything starts working fine, but only to know that all tickets have been waitlisted by that time. Since this is not one time or isolated incidents but is being faced daily by all the internet users who attempt to book online through IRCTC reservation website, I feel that there is some kind of nexus to prevent people from their rights of equality otherwise how come booking of the tickets across the Railway Reservation Counter Terminal and through Travel Agents is possible.
Are there any “priority levels” service assigned in the software developed for Computerized Train Ticket Reservation System?
It seems that IRCTC servers are not able to handle heavy load. It’s high time that Indian Railways should upgrade the servers as now almost all are using IRCTC to book tickets and it is one of the Indian site which gets maximum number of hits.
Is there a nexus between agents and IRCTC as it is learnt that these agents have some program to book Tatkal tickets which is scheduled to run during 8 to 8.15AM and it keeps running during this time until all their tickets are booked.
The authorities concerned are to treat this alarming situation / major inconvenience to public and take immediate remedial measures on “top priority” probing the reasons for the online ticket booking failures.
The compaint raised here by this gentle man seems to be genuine and right. I too have felt so bad while booking Tatkal ticket, when the site has no response.
So I agree with this complaint, and I am sure that many people are having the same feeling.
The railway authorities should take immediate remedial measures on top top priority to get equal chances to the public.
friend , its 100 % true. i have not booked any ticket ever between 8.00 to 8.15 AM on irctc. Even if you will go for window bboking at any computer reservation center you will not find your turn before 8.20 AM. Every booking clerk has at least one reservation form at his hand and he book that ticket first. My suggestion is that either Govt should stopped this practice or just stop the tatkal facility any more.
delhi mey raiway ticket nahi milraha hai tikat black mey 300 rupiye ka 1800 mang rahe hain.sara ticket bahhar mey bech diya jaraha hai.counter wale mile huwe hain.
I too have faced the same problem multiple times.
I must have booked hundreds of online rail tickets through irctc but was never successful in getting an confirmed tatkal ticket despite being on time.
Whereas there are agents who claim to give any destination tickets by charging exhorbitant amounts. Definateley these agents are working hand in gloves with railway authorities or else it is not possible. Does anyone care for the passengers?
go to home
MERA NAME MAHESH HAI MAI TIN DINSE SUBAH UTHKAR TICKET KE LIYE KLINE ME LAGTA HUN PAR TICKET NAHI MILTI AUR ONLINE BOOK KARNE PAR 8 BAJNE SE EK MINUT BAKI HOTA HAI TO BHI TICKET BOOKING HO JATI YANI TIME SE EK MINUT PAHLE TO HUM KIDHAR AJAYE STATION PAR KE AGENT TICKET DUBLE RUPIYA MANGTE
ISKA KOI UPAY NAHI JISSE AM ADMI KO BHI TICKET ARAM SE MILJAYE
Yes, I am agreeing with the above complaint, since I had also the same bitter experience today and above all I am a Railway men.
I think the railway supports the agents which is very profitable for them rather than issuing tickets to the public.Previously before a year atleast it was some good, now it has been become worse,now i have been forced to contact a agent to get a railway ticket by giving more money t get a n ticket. Government should actually support public rather than supporting agents and making big money out of it. Ticket booking through internet has become a dream for the internet users now.
Completely AGREE - as I have been equally a victim of the same multiple times!! In my quest to understand this further from Railway Authorities in a oral conversation, I was shocked to see how simply they shunted this out - claiming it to be a problem with Internet connection, etc. My gut feeling says there's a whole nexus involved in all this. Consider this - Same ticket gets booked from the Agent's desk sitting right next door to your house. You have to shell out a flat fee of what-ever they feel they should charge. End of the day- fact is TATKAL booking of INDIAN RAILWAYS runs only in the hands of AGENTS & STAFF: No place for common man.
With the Jan-Lokpal bill in place : isn't this a point worth raising with the government? Please ponder!
I support this complaint.
I support this complaint.
I support this complaint.
Bank charges as well transaction charges & waste of time.
irctc is chor no. 1
I support this complaint. Even after so many complaints, see the Government has done nothing; ignore the problem, it goes away seems to be the thinking; choostamu, chestamu; aaemu cheyele
I support this complaint.
REGISTER
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manjunath m irakal