Tata indicom broad band in spite of having one of the most ethical parent has taken consumers for ride .When I took connection, I was told that Tata indicom would be available anywhere in Chennai( one of the metropolitian cities out of India) .However when I shifted my house near to Chennai Airport, I was told that Tata Indicom does not have presence in Pallavaram ( where I reside) and company refused to give me re-connection .

When I asked for refund of Rs 4000/- from my prepaid account,which was justifiable as TATA INDICOM refused re-connection I was told that as a company policy TATA INDICOM cannot refund .

To overcome the company policy , When I asked for USB connection with same amount as swap option, that too was denied . As a consumer I was denied all option other than to forget the balance amount of Rs 4000.

Now tell me, whose fault is this ? .

I would appreciate if company officials can take a logical look at this case and make arrangements for refund of Rs4000.