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TATA Indicom - Tata Indicom DND Service///Disturbing my time.

Complaint by shankar on December 23, 2010, 11:39 am in Mobile Service Providers

Hello,
This is Shankar from Andhrapradesh, I would like to give complaint on Tata Indicom Customer service Regarding the DND Service.

I already activated DND(Do Not Disturb)service for my mobile number(9290796777),but the tata indicom people are still calling to my mobile and disturbing my time,In this month itself i had received nearly 10 calls and 3-4 messages.I already complained on this issuewith customer service centre and they didnt respond very well. After complaining about the calls to the customercare also, still i am receiving calls from the tata indicom.

Details of the call:
December 20th::at 15:29 Minutes from 9248843703.
December 23rd::at 10.57 Minutes from 9248843703.

Message::The number is hided in the mobile phone///Bcoz it is autogenerated///And the message is like this.

A New promotional Voice SMS only for you,to listen it for free,Dial *0*.To listen the voice SMS again dial *1* (only 30ps / VSMS).Hurry Up.

And my final request to the Tata Indicom people is i don't want to receive any message offers and caller tunes/any other offers from your end.Still if i receive any messages from your customer service ,,, definitely i am going to complaint to TRAI and you will get treatment from your side.

Other Complaint Details
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Complainant's Goal: To Tell my problem and to gentle reminder
Complainant's Target: TATA Indicom
Complaint Location: India › Rajahmundry.
Complaint URL: http://www.icomplaints.in/tata-indicom-dnd-service-disturbing-my-time.-06451.html

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2.
Thu, 23 Dec 2010 - Business Reply from - Tata Indicom (TATA Indicom)

Dear Mr.Shankar

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

We would like to inform that your complaint has been put before the concerned department. We have accorded it top priority and are expressly working towards resolving it at the earliest. We should revert to you shortly, request you to kindly bear with us in the interim.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in.

Thanks and Regards
Customer Care
Tata Indicom.

1.
Thu, 23 Dec 2010  Message from iComplaints.in Helpdesk

An email communication has been sent to TATA Indicom on December 23, 2010, 11:39 am

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