SONY India - sony - A fake (brand name)

sony is merely making profits and making fool of the customers who trust on them blindly i wann to complaint that i purchased my sony bravia LCD last year same month march and after year completion which was 10 days back suddenly the screen went black and when i called sony customer care they asked me to give 770 Rs as a labour charge and visiting .
I'm really v v surprised and annoyed that a brand sony on which we trust blindly is also not trustworthy within a year how can this thing happen
plz anyone suggest me what to do should i go to customer court or sit quietly n tolleret their nonsense
plz suggest
bhoomika