iComplaints.in - Online Consumer Complaints iComplaints.in - Online Consumer Complaints http://www.icomplaints.in Mon, 06 Sep 2010 14:11:29 +0530 Mon, 06 Sep 2010 14:11:29 +0530 iComplaints.in - Online Consumer Complaints iComplaints.in - Online Consumer Complaints http://www.icomplaints.in iComplaints.in - Online Consumer Complaints <![CDATA[Karvy Stock Broking Ltd - our DD not delivered from 3 months due to wrong address given by KARVY employess - iComplaints.in]]> Hi,

It is high time to complain about the flaw in delivering our dividend draft which is pending from 3 months.

Name: Parvathy Kalyani
Account Number: 52015235170
Place: Kakinada - AP

Our door number is
*70-1D-5,*
Nagamalli thota,Pithapuram road
Kakinada-3

It is being noted as *70-10-5* by your employees and is been rejected by the postal department as invalid address. we have gone to your office and made a correction of the address more than 10 times till now .everytime we go they make a note of correct address and assure us that it will reach in 1 week but our demand draft will never be delivered to us. this is happeneing for 3 months

today we got a notice letter repeating the same story ."address was wrong" . what does this mean. or is this the plan of organization to rob the consumers money by noting wrong address. why should we suffer when employees are visually impaired

it is negligence and blunder. it is up to them whether they dismiss the employee who has done this blunder . we need our DD to be delivered immediately.

Read Full Complaint at: our DD not delivered from 3 months due to wrong address given by KARVY employess

]]> 2010-09-06 12:31:03 Insurance All <![CDATA[Emeditek - I am not satisfied with the Service of E-mediteck solutions ltd. - iComplaints.in]]> I am not satisfied with the Service of E-mediteck solutions ltd.

Sir/ Madam,

Query Type :Claims
Insurance Company :NATIONAL INSURANCE COMPANY LIMITED
Representative Company:E-Meditek Solutions Ltd.
Policy No. : 250300/48/08/8500003494
Name : Sonali Ajay Wadhwani
Contact No.: 26000534/535


Status : No Reply inspite of several calls and reminders

Sir,
I had submitted my claim form on 9th Oct.2009 of which I have received the acknowledgement copy along with stamp of E-Meditek Solutions ltd. with a date of 9 october 2010, saying documentss received but the contents not verified. After this I spoke to Mr. Rahul of E-Meditek Solutions ltd, who told me that my calim of Rs.217409/- out of Rs.268105=95 of which I had submitted the bills of the Hospital & Medicines but I have till now not received my claim due of Rs.217409/- passed by E-Meditek Solutions ltd. I had also called the Help Line Number of E-Meditek Solutions ltd. where one of representative told me that your cheque has already been passed from our side and we have sent it to Bombay office when I called over there on 44666666, they gave me the number of Mr. Madan i.e.28995317/28997841, he told me to speak to Mr. Rahul of E-meditek on 9594083184 with whom I am in touch from last 6 months but no response his answer is that all the D.O. have passed my claim leaving 1 D.O. approval is still pending. Please let me know what I have to do. I am tired calling up the call centre everyday. Please look into the matter urgently. Waiting for your reply.
Thanks & Regards,
Sonali Wadhwani

Read Full Complaint at: I am not satisfied with the Service of E-mediteck solutions ltd.

]]> 2010-09-06 12:17:26 Insurance All <![CDATA[indian railways - i am not satisfied with th state os seats in gujarat express - iComplaints.in]]> i am travelling in Gujarat express from ahmedabad to surat . The seats are not at all in proper condition in AC chair car. C2 compartment seat number 21 ,the tray for food is not there only.rest covers of armrests are in tatters.please look into it

Read Full Complaint at: i am not satisfied with th state os seats in gujarat express

]]> 2010-09-06 09:46:38 Indian Railways <![CDATA[employee - Rude Behaviour and corrupted officer - iComplaints.in]]> Dear Sir,

This is pramod logging complaint on your employees due to their misbehavior and irregularities i have faced many problems.

I am employee of a organisation working in Gachibowli, at 19.15pm while i am returning home from my office. Your traffic constables has run and stopped me when i said i am stopping then they asked me to show my Licence.. so i gave my passed license receipt no. 2222653 with application number AP009/63827/2010/L I have not received my card license as information from Khairtabad regional office they have misplaced my envelope and they asked me to come on 1st week of September..

I have shown all my documents License, RC, pollution and insurance. It was my mistake that i havent wored Helmet and ready to pay the penalty for that..But your constable is so rude to me and he was ready to beat me up... the he pushed me to SI at the near road, i have given my doc's to him .. he said the license receipt is not a permanent license. Please tell me if your department has misplaced my License envelope and told me to come on 1st week of September i am holding license passed receipt with me.. Is that my problem???? dont you consider it as a goverment approved when it is clearly stampled.. your SI is not at ready to listen me and threatening to put me in court and will pull my bike.. Even i am very much ready to do so.. because i am very much worried how come corruption is so increased being a traffic SI i didn't expected this... Sir, he has collected Rs. 300 from me... Could you please explain why Rs. 300 has been taken when i have given all my doc's if you do not consider the receipt as permanent license then normal charges of Rs. 50 and for Helmet Rs. 50 should be applicable.. I want an explanation of Rs. 300/- It is not a matter of amount. But due to this time consuming and stupid argument with me if they want to collect amount they could have directly penalized me for helmet.. I think this is the alternative way of Begging from consumers...and when i said i would escalate they are proudly saying to complaint to anybody they are least bothered Sir your people are very much confident that every consumer should be beggar and must be afraid of traffic police.. even i have relatives in Media TV9 and I news... definitely i would be escalating this if i do not get an apology from your SI and constable...if not i would escalate to ministry level one of my uncle is in Congress Commitee.. I will make it sure that these corrupted traffic police should be moved and there are many other unemployed people are waiting for their work... because of this misbehavior by your SI and constable i have lost my bus from Imblibun to bangalore.. i need to go late by 11pm today as i got attend important work in Bangalore tomorrow 08am ...

Request : If i don't get apology letter and proper action on SI and constable to my email with 4 days i would escalate this issue to Chief Minister office and PRESS at any point.. If you are gentlemen of India please understand how many poor people they might have looted money... I may not be the first person to complaint about your corruption but i would be first person to raise my voice at any level...

Receipt No. 788109
stamped : Sub Inspector
Madhapur TR PS
Cyberabad.

Thanks & Regards

A Common Man

Read Full Complaint at: Rude Behaviour and corrupted officer

]]> 2010-09-05 21:15:21 Banking and Finance <![CDATA[DELHI GOVERNMENT AND DELHI TRAFFIC POLICE - COMMAN WEALTH GAME AND SEIZED DELHI FROM JAM & ENCROACHMENT - iComplaints.in]]> AT ONE SIDE DELHI IS BEING PREPAIRED FOR COMMON WEALTH GAME AND ON ANOTHER SIDE EVERY ROAD OF DELHI ALWAYS SEIZED FROM JAM & ENCROACHMENT.ONE OF THEM YAMUNA PUSHTA ROAD (MARJINAL BANDH ROAD).FROM KAILASH NAGAR TO GEETA COLONEY SHAMSHAN GHAT THIS ROAD ENCROACHED BY PARKING MAFIA AND TRANSPORTERS.MORE THAN HALF PART OF THE ROAD ENCROACHED BY PARKING OWNER.MAJOR PART OF THE ROAD ENCROACHED BY TRANSPORTER.THEY USED THIS ROAD AS A GODOWN. POLICE,TRAFFIC POLICE AND ADMINISRATION KNOW IT VERY WELL.BUT THEY DO NOT WANT TO TAKE ANY ACTION.BECAUSE THEY HAVE ALSO TAKEN ADVANTAGE FROM ALL OF THIS.GENRAL PUBLIC ALWAS IN TROUBLE ON THIS ROAD.NEAR GANDHI NAGAR BUS STOP THREEWHEELER,VIKRAM AND RICKSHAW ALSO ENCROACHED EVERY ROAD.ANY TYPE OF HELP IN EMERGENCY CANT PASS AWAY EASILY ON THIS ROAD.I WANT TO ASK THAT WHO IS RESPONSIBLE FOR THIS?

Read Full Complaint at: COMMAN WEALTH GAME AND SEIZED DELHI FROM JAM & ENCROACHMENT

]]> 2010-09-05 20:25:46 Government and Police <![CDATA[police - LOST MY DUAL SIM PHONE (GFIVE D90) - iComplaints.in]]> I lost my Dual SIM phone (GFIVE D90)on 5th September 2010 between 12.30 PM to 4 PM. My mobile numbers are 9535388444 & 8088548411. Kindly contact 9535399555 (my office colleague) if the mobile has been found. Thanks in advance.

Read Full Complaint at: LOST MY DUAL SIM PHONE (GFIVE D90)

]]> 2010-09-05 20:04:12 Mobile and Cell Phones <![CDATA[Ekta Packers & Movers - Damage bike received at destination - iComplaints.in]]> My bike(bajaj Pulsar 150-black) was booked for shifting from Gurgaon to Mohali on 29th August in the name of Ashish Kumar( Bill No. 302) and it was confirmed that bike will reach Mohali on 31st August.

On 31st Aug, when I called up to enquire about my bike, I was told that the vehicle carrying bike has met some minor accident and is caught up in Ambala and the matter will resolve today and reach to me on 1st september. The same story was repeated on 1st sept till 4th September. My calls went unanswered many times and finally on 5th september I got a call from a transporter in Mohali that my bike has arrived and I will have to pick up myself where as it was promised that the same will be delivered at home( mentioned on the bill). When I went there to collect my bike, it was badly damaged. The oil tank was damaged, the head light and its cover is damaged, the handle is damaged and clutches are not working and there are scratches all over the body which clearly shows that the bike has met some accident. The bike was also completely unpacked when I received while I got it packed in front of me only. None of the employee of packers n movers were ready to share the incident and Krishna, the main person of the company said he will revert back after enquiring. He also made a false statement that he is in Mumbai on 5th September where as his employee told me that he is in guegaon only and have went to some party.

Also, I was charged for transit insurance of 1050( mentioned on the bill ) and told that the insurance paper will be sent through bike only as booking was made on sunday and insurance company is closed on the day. But there was no such insurance done neither paper was sent to me.

This is a complete case of cheating and forgery and the damage done to bike is of the value of Rs. 15000.

Request you to please take strict actions against them and help me in getting my money back and also shut such cheater and forged company.

Ashish,
Mohali, Mob No- 9988289033

Read Full Complaint at: Damage bike received at destination

]]> 2010-09-05 15:56:30 Travel Agencies <![CDATA[Airtel DTH TV - Error Code: 2 - iComplaints.in]]> Customer ID: 3001030319
First complaint num: 3736835 on 30 Augest

I have Airtel DTH connection (Big mistake!). Most of the time it does not work and following message is displayed on TV screen:

"Inserted view card is not an Airtel view card or it may not be inserted properly. Please insert a valid viewing card correctly again.
Error Code: 2"

Even after several complains, they do not resolve the issue till now. Worst part is that, they mark and complain as resolved without taking any action on this.

I am also suffering from service problem mentioned above and from past 10 days my tv is dumb because of your worst service

I am tired of complaining and still there is no resolution.

Read Full Complaint at: Error Code: 2

]]> 2010-09-05 14:26:02 Satellite and Cable TV <![CDATA[Punjab National Bank - internet banking - iComplaints.in]]> Sir,

With due respect i Saurabh kumar applied for internet banking at shahpura branch at bhopal on dated at 9'th august 2010. My PNB a/c no is 3229001500034748. In my passbook all of my details is allrigth including my name with postel address but when my internet banking facility is on in my welcome screen my name is wrong displayed. "A" letter is missed. My name is started with Saurabh kumar but displayed at Surabh kumar. Is there any problem faced by me in future. Sir as per i taught about that things with bank staff told me this is typing mistake in main branch. Sir plz requested to you plz correct my name with starting Saurabh kumar as soon as possible.


saurabh kumar,s/o sri anil kumar
c/o sri anil kumar shukla
E6/141,arera colony bhopal
a/c no-3229001500034748

Read Full Complaint at: internet banking

]]> 2010-09-05 13:01:37 Banking and Finance <![CDATA[IRCTC Indian Railways - reg.money refund for cancelled train - iComplaints.in]]> Dear Sirs,
On 17th may my train was cancelled. I had booked my ticket pnr no.6240005021, from irctc. So it was not possible for me to get the money refund at the station. I filed tdr for the refund on 23rd may but the money had not been refunded though 11o days are over . After 90 days I once again reminded them to refund but the message came to me that the money had not been refunded from railway.What to do ? Please help me and suggest me the legal way.

Read Full Complaint at: reg.money refund for cancelled train

]]> 2010-09-05 12:58:15 Indian Railways <![CDATA[AIRTEL PREPAID MOBILE CHENNAI - unwanted SMS - iComplaints.in]]> I have made email complaints on 3rd September 2010 to Airtel Nodal Officer TN South reg. receiving unwanted SMS message " Thoughts for the day " and debit of Rs.2/per day on a daily basis since 15 days and requested them to stop this service and debit with immediate effect.

To my utter surprise, this debit of Rs.2/ per day form my Prepaid Airtel Moblie No.9940058270 is continuing even till date.

I would request the nodal officer of concerned Airtel Prepaid Mobile Customer care services of Chennai, to stop these unwanted debits without further delay, failing ahich I will be forced to go for other legal remedies,

Awaiting for your prompf action ommediatly,

Yours sincerely,

K.NATESAN
MOBILE NO : 9940058270
Email : natesank234@gmail.com

Read Full Complaint at: unwanted SMS

]]> 2010-09-05 10:24:19 Mobile and Cell Phones <![CDATA[Reliance Communications Limited - Reliance Communications Limited–Worse than govt. service (A/c number: 11664634) - iComplaints.in]]> For all those who are thinking of taking new service from Rcom, please think again; they are bunch of crooks, they don’t know how to give
telecommunication service; their so called “Customer Care” service does everything to upset customer.

My story with Rcom

I was using their Home phone for past several years. Their service was never up to the mark. Both connectivity and equipment

On August 1, 2010, I decided to terminate this service; therefore I went to their office with telephone and latest bill; After 2 hours of discussion they agreed upon terminating my service and asked me to pay different amount. Trusting their words I paid new amount. I thought the service would get disconnected.

On August 4, 2010, Rcom technician came to my house; He wanted to repair my Rcom home phone; I told him there is no need to repair rcom service since I no longer use Rcom telephone line.

On August 13, 2010, I found out that service is still on, therefore wrote a email; same day got a reply from them (Service Request ID 134404409); they asked me to wait for 3 more days.

On August 16, 2010, another email stating they have forwarded my complaint to appropriate department and they are looking into it.

On September 4, 2010, I a got new bill from Rcom; Again I went back to their office; Again it took 2 hours to explain my case; this time I insisted on some documentary evidence suggesting that they have closed my service. Unable to give that, they asked me to surrender telephone machine; and gave me “phone surrender” receipt.

Long story short, I still don’t know whether I will be receiving another bill next month? Which language or procedure they understand for closing telephone connection?

Read Full Complaint at: Reliance Communications Limited–Worse than govt. service (A/c number: 11664634)

]]> 2010-09-05 00:42:33 Telecommunications <![CDATA[BODY N SOUL - Complaint against Body N Soul - iComplaints.in]]> HI
MY FRIEND TOKTUM KARIMI FROM IRAN, WHO IS IN INDIA AT PRESENT FOR MEDICAL TREATMENT IS BEING CHEATED BY BODY N SOUL, JP NAGAR. PLEASE GO THROUGH HER MAIL TO THE MANAGER OF BODY N SOUL BELOW, WHICH DIN'T GET ANY RESPONSE TILL NOW. PLS HELP HER OUT.
This is with reference to my treatment at your centre against bills no. 160 dated 31.05.10, 170 dated 13.06.10 and 323 dated 24.0710. i had booked myself for laser treatment of arms, legs, underarms, upperlips, tummy and back. I was promised that the treatment would be completed by early September as I had informed your personnel that I would be leaving India during the 2nd week of September.

I am extremely disappointed with the treatment as without any test on my skin, they went ahead and gave a high intensity treatment which has left my skin on my legs and arms scarred, with ugly marks. I am even unable to wear my regular short sleeved tops. I was charged a huge sum, which I feel, is far too much for the kind of treatment I got. Moreover, on more than 2 occasions, I was sent back without the treatment as the concerned specialist was not informed of the schedule! To worsen matters, I was made to wait for more than an hour each time i came in for the treatment. I wonder if things could get any worse, especially after the confrontation yesterday, when instead of giving me a proper reply, your staff was rude and uncooperative.

To just let you know, I am leaving India for Iran on the 10th and was available for treatment only upto the 3rd and the treatment remains incomplete. In view of the above, I would request you to please refund the amount due towards the unfinished treatment, viz. Rs.30,000/=. I had approached your personnel yesterday and was asked rudely to wait for an hour. I found it absolutely disgusting when a male employee tried to touch my arm to feel the burn, without as much as asking me if it was okay to do so. This is utter unprofessionalism and against ethics. I thought a business like yours depended wholly on culture and good customer service.

Being a foreigner, I think you should have extended the best of courtesies and taken care not to disappoint me as then I could have recommended a few of my friends, too. But now.......... Well, i really it is a waste of time talking of it now.

As I am leaving on the 10th and am left with just a couple of days left, may I once again request you to please refund the amount due to me, immediately. Please treat this on a top priority. I am sorry to say that this has been a harrowing experience for me and go back to Iran with a very negative opinion of your organisation.

Read Full Complaint at: Complaint against Body N Soul

]]> 2010-09-04 23:50:09 Health and Beauty <![CDATA[civil engineer - Not send full order & Danage item send - iComplaints.in]]> Sir
I give order of two air sofa and two power saver order to Direct Salling Network Punjabi Bagh Branch Delhi order transfer 8000/- momey in icici bank a/c. no. 015505005327 on date12-08-10 that site is www.nicerdicerindia.com he send me only two air sofa bed they are manufacturing difect at that time he not receivede my call and not give any sms reply short out my prob. pls.

Read Full Complaint at: Not send full order & Danage item send

]]> 2010-09-04 21:41:14 Home Furnishings <![CDATA[Honda Two Wheelers - I am not satisfied with Honda unicorn dazzler... - iComplaints.in]]> Recently I have Honda unicorn dazzler and I am not satisfied with the service and all.i am facing a Problem since 1 month.
and i have done 8 times Complaints
but their is no result. i have 3 bills one them is 5th time services bill. At the time of servicing the service boy lose the Handle . After that the problem still persist at 6th time he change handle boules. At 7th times he change crone set but he can't able to diagnose the main problem. I just service my bike on Pragya Honda Okhla Phase II , New delhi. Dealer Code : DL010010

Deeply Regards ,
Arif Saifi
Mob : 9899811979.
Plz Help me out of this.....

Read Full Complaint at: I am not satisfied with Honda unicorn dazzler...

]]> 2010-09-04 21:41:11 Cars Parts and Vehicles <![CDATA[HCL Infosystems - Reg. complaint about monitor of HCL - iComplaints.in]]> Subject: Reg. HCL Complaint No. ROH-068 dated 05.08.2010
Dear HCL,

I want to drag your kind attention on the problem which is going on facing by me and my family, i am a service class person n i have purchased a new computer from Digitoronoics Infosolutions Pvt. Ltd.,G-324, M.G.House, Community Center, Wazirpur Industrial Area delhi-110052 vide bill no. 5292 dated 04.07.2010 in the name of my wife namely Santosh Devi R/o. 324, Police Colony, Ashok Vihar-1, Delhi-110052 with three year Gurantee. Which got an complaint in monitor of the system after few days. So i launched an complaint to shopkeeper and after his refusing to give any service, I again launched a fresh complaint vide HCL Complaint No. ROH-068 dated 05.08.2010. One Mr. Sumit (Engineer- as told by him) came after 5 days to my home on dated 10.08.2010 and give a complaint receipt vide no. 822265 dated 10.08.10 & told me that my related person will picked it up during the week, on dated 14.08.10 one Mr. Amar came to my home and picked up my monitor for service centre, noida vide receipt no. 4985 dated 14.08.10. In this continuation till now i am continuously contacting as thousand times with the company & HCL contact person namely Mr. Deepak -Mobile No. 9910105908, Mr. Rawat -Telephone no. 27376498 and Mr. Rashid-Mobile No. 9971119512 but they are not responding on my complaint or by the HCL related service wing.
Sir please look into the matter to dissolved my computer monitor problem as earlier as possible otherwise i may have to go for Consumer Court/Board accordingly because it is now out of bound to me n feeling bad about my decision to purchased a system from HCL. It is therefore, requested you to please prevent me this bad feeling about HCL Services.(This may be treated as legal notice into the matter after 10 days i shall be liable to file an complaint to concerned boards accordingly) thankyou.
Regards

Ram Kumar
C/o. Santosh Devi
R/o. 324, Police Colony, Ashok Vihar-1,
H-Block, Delhi-110052
Mobile No. 9999463760

Read Full Complaint at: Reg. complaint about monitor of HCL

]]> 2010-09-04 21:13:22 Computers and Accessories <![CDATA[VIDEOCON MAKE WASHING MACHINE - MY WASHING MACHINE UNDER GUARANTEE PERIOD NOT REPAIRED FROM 17.07.2010 - iComplaints.in]]> I HAVE PURCHASED VIDEOCON MAKE FULLY AUTOMATIC WASHING MACHINE IN JANUARY 2010 FROM BIG BAZZAR.THIS WASHING MACHINE STOPS FUNCTIONING FROM 17.08.2010. I HAVE LODGED COMPLAINT WITH M/s.VIDEOCON U/NO.VHA 1708100005 dated 17.08.2010. AFTER ONE WEEK TECHNICIAN VISITED AND TOLD THAT MOTOR BURNT.THERE AFTER NO ONE HAS CONTACTED AND NO FEEDBACK FROM M/s.VIDEOCON, COMPLAINT IS STILL PENDING. SAME COMPLAINT WAS REGISTERED ON SERVICE FEEDBACK OF M/s.VIDEOCON ON 24.08.2010 AND 28.08.2010.I AM DAILY GIVING REMINDER ON VIDEOCON's CUSTOMER CARE PHONES. TILL TODAY THE MACHINE IS NOT REPAIRED.
MY DETAILS ARE AS FOLLOWS:

Name : NAGESH MAHAJAN
email : n_t_mahajan@yahoo.co.in
phone : 9869426039

Read Full Complaint at: MY WASHING MACHINE UNDER GUARANTEE PERIOD NOT REPAIRED FROM 17.07.2010

]]> 2010-09-04 19:31:49 Consumer Electronics <![CDATA[karbon mobiles - karbon mobile problems - iComplaints.in]]> karbon mobile problems

karbon mobile problem of solution

Read Full Complaint at: karbon mobile problems

]]> 2010-09-04 18:26:05 Online Shopping <![CDATA[rationing office - Delay in issue of Ration Card - iComplaints.in]]> As i am transferred ration from native Aundh, Tal khatav, Dist Satara to I.T.I. Road No. 28, Wagle Estate,Thane I have applied for new rationing card in 15th April 2010 and submitted all relevant documents to Mr. Laxman Patil who is shop inspector for the respected area. He had isssued the slip dated 15th May 2010.

After the schedule time when i reach to get issued ration card, shop inspector assured to be issued in few days but after regular followup, in June first week shop inspector stated that your original paper submitted had been missed placed from us, so you should re-submit whole documents again. Infact I was holding xerox set of earlier submitted documents. I had re-submitted xerox set to Laxman Patil (Shop Inspector) in first week of June 2010

But even though after regular followup no positive reply received and false assurance made such as " I will check it come after two days", "It's under process", "Pending for signature" and many other such excuses each time.


Kindly look into the matter as serious issue an treat as a priority


Deepak K Koli

Read Full Complaint at: Delay in issue of Ration Card

]]> 2010-09-04 17:23:56 Government and Police <![CDATA[Kent RO Systems - chronic problems with Kent RO filter and terrible service quality - iComplaints.in]]> chronic problems with Kent RO filter and terrible service quality

we purchased a KENT EXCEL below the counter RO system in September last year. The distributor and the Kent service team struggle to install it for (unit no KRO90352519 KENT EXCEL MINERAL RO) almost 30 days as the system had perpetual leaks. The unit was finally replaced after a month of struggle when i finally escalated the matter to Sangam, their regional manager. The unit has . again been leaking for over a month. We keep calling their Distributor Naveen.

Its frustrating because they do not know what the problem is. Naveen's team and Kent's service manager Harsha visited our site a dozen times, replaced multiple parts but have still not been able to solve the problem. What is especially frustrating is that Sangam, their regional sales manager, does not even anser phone calls.

After a month and a lot of yelling, they replaced the filer unit and motor again this morning. The RO unit now leaks like hell and flooded our kitchen.

Sangam still does not pick up calls or has someone else respond to his cell phone to tell us he is not available ( that is strange that he does not carry his cell).

Out of frustration, I reached out to Mr K S Rao, their VP of Service this morning and Mr Rao promised to call back with a resolution.

I lost confidence in the product and Kent's customer orientation and ability to suppor the product they are selling.

I now want them to take the unit back and give me a refund so i can buy some other solution.

Read Full Complaint at: chronic problems with Kent RO filter and terrible service quality

]]> 2010-09-04 13:55:06 Home and Garden