JSP Honda chennai - Refuse to service the engine even available of warranty
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Complaint by: Baburanganathan on January 25, 2015, 4:33 pm in Utility Services

my self babu & I have purchased the HONDA CB Unicorn on 31-Jan-2011 at ambattur JPS Honda show room.Vehicle no : TN 18E7504 . while I given the bike for service they told that Engine having problem and they give estimation for service Rs. 18,000.but I have engine extended warranty upto 30-01-2016. now in show room they refused to do the service for the warranty they told to do the same with paid service hence they refused the warranty.always i'm done the bike service with the same show room only but now only they informed that to do the service once in 3 months else that warranty will not be covered.this type of information not given while the time of purchase.if they react like this means why they are issuing warranty with Rs.650 of Extra Charge?.

Complainant's Goal: Service required with warrnty (i.e) without paying any charge
Complainant's Target: JSP Honda chennai
Complaint Location: IndiaTamil NaduThiruvallur
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1.
2 weeks ago  Srinivasan

Hai this is Srinivasan i have purchased honda cb unicorn 160 in jsp honda no issues about the vehicle but i came for the 3rd service in jsp ambathur pudhur branch gave my bike at 8:30 am they game me the promise that ill give it by the end of the day i left and went back i called the jsp honda pudhur branch around 5:00pm they said you can take the vehicle at 6:00 when i came to the showroom i was totally shocked the bike was in the same place where i left at the morning they haven’t even touched my bike i was totally disappointed with them i want the jsp authorities to take a necessary action against this showroom service this is unacceptable behaviour how can they treat in this manner