Complaint by
on September 1, 2011, 7:54 pm in Banking and Finance
ATM DEC CHG
Hi All,
I Can you please let me know, how to file a case in Consumer court against these type of activity done by ICICI Bank, This so called world class bank charged me although I have sufficient balance and it a salary account.
Charge code is ATM DEC CHG.
And when I tried to explore it over Internet, I found these charges are applied for when ATM of other bank declined to withdraw the money, if it doesn't have enough. So is it ethical to charge customer for this reason.
While I am holding salary account with sufficient balance, and if I am using other bank ATM, then its also legal as per RBI rule.
So please do let me know, how to file case in consumer court.
And if anybody from ICICI Bank is looking this issue, Please tell me how and why you charged me for this reason before giving me stupid steps to reclaim this money. I want a proper justification.
CHETAN PADOLE
9270123507
Hi ,
We are sorry to hear about your experience.We have made note of your mobile number.We'll contact you and work to address your issue at the earliest.
Regards,
ICICI Bank Customer Service Team
An email communication has been sent to ICICI Bank Limited on September 1, 2011, 7:54 pm
Hi in my icici a/c they hv debited the amount like this but 4 times @28rs. this is my salary a/c & i meet this problem for the first time in last 8yrs.