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BIG TV - poor service of big tv executives

Complaint by Amit on July 31, 2010, 10:09 pm in Satellite and Cable TV

Dear Big Tv
This is an extremely dissatisfied customer using Reliance Big Tv. I am trying to contact the customer care executives through the phone line and they keep disconnecting the calls and drops the calls. Then I have to dial again, wait in the queue and again the executives disconnect the calls. I worked in a call centre and I know what happens inside. If this keeps on happening I am sure that you will lose some important customers. Try to take this as a feedback and improve upon this immediately. I am based in Bangalore.
Regards
Amitabha Chatterjee

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Complainant's Goal: to train the call centre executives properly
Complainant's Target: BIG TV
Complaint Location: India › Karnataka › Bangalore
Complaint URL: http://www.icomplaints.in/poor-service-of-big-tv-executives-04003.html

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Sat, 31 Jul 2010  Message from iComplaints.in Helpdesk

An email communication has been sent to BIG TV on July 31, 2010, 10:09 pm

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