Hi,
I was holding a credit card of HSBC, I have never done any purchase/shop from this card. Now I am getting threatning calls from collection agency for paying around 95000/- to bank. Now I do not hold the same, as the card has been expired and new card has not yet issued.
Apart from those, I have checked CBIL report, which shows 95000 rs as Outstanding.
Request you please give an expert advise, so that I can remove my name from defaulters list and the overdue amount is settled.
Rgds,
Samiran K.
AS OFF INDIA THERE ISNT AN LAW OR DO THE BANKS FOLLOW THE FAIR DEBT COLLECTION ACT LAID BY THE RBI, AND IN THE STATES ITS TOTALLY DIFFERENT EVERY COLLECTION AGENCY FOLLOW THE FAID DEBT COLLECTTION LAID BY THE FEDRAL LAW, BUT THIS WOULD TAKE TIME TO INDIA AND MOST ANNOYING IS OUR CIBIL DOENST REPORT IT QUICK IT TAKE 6 MONTHS AND STAYS ON PERSON REPORT TILL 7 YEARS.....
Please allow me to introduce myself my name is Michael Mason-Mahon and I am a shareholder of HSBC Plc. I am based in London.
I was in Mumbai in September 2010 where I had a meeting with the CEO of HSBC to raise my concerns about the way HSBC was treating its customers.
I am going to ask the RBI TO DO A FULL INVESTIGATION into HSBC India.
For me to do this I need people that are willing to send their complaints to me and to allow me to forward their complaints, not only to the Board of Directors of HSBC Holdings Plc also to the Governor, Dr. D Subbarao and Shriv.K.Sharma, Executive Director of the Reserve Bank of India to investigate HSBC India as evidence to support the way that (and this is my personal belief) the Bank has breached the Code of Banks Commitment to Customers.
Please help me to help you, if we join together we will be able to make a change in their behaviour (I do hope so).
I have also sent a letter to all Board Directors of HSBC Holdings Plc.
Reference HSBC India
I refer to the concerns that I raised at the AGM in May concerning the behaviour of HSBC in India. Following my representation of complainants against HSBC India I have found the behaviour by the Bank to be totally unacceptable. This is my personal belief.
(This is my personal belief.)
I have found that the Bank has failed to comply with the RBI and the Banking Ombudsman Rules and Regulation in the handling of complaints. Also in all the complaints that I have personally handled there was no evidence that the Bank had informed the complainants of their right to take their complaint to the Banking Ombudsman which the Bank was obliged to do under the RBI rules and regulations.
So if you would like to contact me, please send me your complaint in full.
Kind regards
Michael
Mobile: 0044 ********44
E-mail: ckmdm@aol.com
An email communication has been sent to HSBC India on October 20, 2010, 3:03 pm
ITS SHAMEFULL TO SAY THAT BANKS IN INDIA DO NOT FOLLOW THE COLLECTION LAW'S AND LOT OFF LOOP HOLES IN THE LAW.... MAKE IT STRICT LIKE THE LAWS IN USA, UK WHERE ITS BENEFICIAL FOR BOTH THE PARTIES , LOKNAYALAY OPENED TO SOLVE THE CASES FOR DEBTS , THE JUDES ARE THEMSELVES NOT GOING THROUGH THE FAIR DEBT COLLECTION LAW AND INDIA NEEDS TO BUCK UP ON THESE I FELL SHAMEFUL THAT INDIA STILL LACKS LOT OF THINGS AND OTHER COUNTRIES ARE GROWING FOR BETTER FUTURE AND GROWTH WHERE IN THE SYMBOL OF THE RUPEE HAS CHANGED BUT STILL RULES NEED TO BE FOLLOWED....