Sony Ericsson - not satisfied with product and your service
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Complaint by: sudhakar on July 19, 2010, 10:29 pm in Mobile and Cell Phones

Dear Sir/Madam,

Reference: SE310PC110722,110825,110611,110784

This is to inform you that I will be moving to consumer forum as well as media by Tuesday about worst products are sell by Sony Ericson in India. As I have purchased c903 model mobile in 11th October 2009, from the date of purchased ring/speaker is not working. For the same I have submitted 5 times (more than month it was service center only) including latest submission. But the problem not yet resolved………….?



However the mobile is now with Sony Ericson service center of Margao branch



All job cards attached in PDF format please find the same----- now decision up to you



Further any clarification feels free to contact



Thanks & regards

Sudhakar N

Goa

Mobile: ********14

Complainant's Goal: mobile shoud be change with new with one year waranty
Complainant's Target: Sony Ericsson
Complaint Location: India › Margao
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2.
Wed, 21 Jul 2010 - Business Reply from - Vijay (Sony Ericsson)

Dear Sudhakar,

Thank you for contacting Sony Ericsson Contact Center.

With the reference of your email, we understand that you are facing problem in your handset and not getting proper response from the service centre. We apologize for the inconvenience caused to you. We would like to inform you that, we have already forwaded your case to the concerned department and will provide you the best possible solution.

Best Regards,
Vijay
Sony Ericsson Contact Center

1.
Mon, 19 Jul 2010  Message from iComplaints.in Helpdesk

An email communication has been sent to Sony Ericsson on July 19, 2010, 10:29 pm