Complaint by
on February 8, 2012, 5:10 pm in Consumer Electronics
I have purchased one Olympus VR320 digital Camera from Naaptol in last week of January2012(COD).The camera box contains warranty card for 2 years inIndia. It so happend that after a weeks use the camera has gone out of order suddenly.I contacted the Consumer service of Naaptol & was surprised to know that it has given only 24 hrs warranty & nothing can be done now as per company rules .I was told to go to some camera shop & get it repaired. I felt cheated .
An email communication has been sent to Naaptol on February 8, 2012, 5:10 pm
Dear Sir/Madam,
We regret for the inconvenience caused to you.
We would surely help you,kindly help us with your order id so that we can assist you further.
Please be assured of complete resolution.
Thanks & Regards,
Customer Service.
Naaptol Online Shopping Pvt.Ltd.