Railways - Non refund of Train ticket amount: Train late by more tha ten hrs.
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Complaint by: ANIL on November 12, 2010, 12:05 pm in Indian Railways

I booked ticket from Allahabad to New delhi PNR No. 6143614286 thru
irctc train no.2501 porvottar sampark kranti express date of jouney:15-7-10

On reaching allahabad, i was informed train is late by around ten hrs.
I travelled to new delhi by another train on fresh ticket and filed TDR for refund.
But railways refunded only 50 % as cancellation charges and replied Train was late by less than 3 hrs.
I also checked up delay from railway site at time of filing TDR and it showed delay for more than 12 hrs.

Sir, kindly let me know How can i get back my balance 50 % refund and who will provide me correct information on delay of that train on that particular date from allahabad station.
Yours fathfully
irctc user namr anil_jnv

Customer, With Reference to your PNR No:6143614286, we
> regret
to inform you that refund is not admissible as informed by Railways
> through their letter no : RF1/13053/10-11/C2/05.10.10/NR and the
> being : 780-NR/45 As the train was was not late more
than 3 hrs. The case
> is repudiated. In case you require any
further assistance, please mail us
> at tdrprocess@irctc.co.in or
call us on 011-23345900 With regards, TDR

Complainant's Goal: To realize my due amount And delay inform. available for 6 months on net
Complainant's Target: Railways
Complaint Location: IndiaUttar PradeshAllahabad

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Recent Comments
Sat, 11 Dec 2010   Message By Complainant ANIL SINGHAL

Train name is Poorvottar sampark kranti ;Train no. 2501. From Assam to New Delhi.
This train was late by more than 12 hrs on date of journey at Allahabad railway station .

Sat, 11 Dec 2010  Gajendra Prasad Singh

I support this complaint.


I asked to you for information ,
Train Name - Bihar S Kranti
Train No. 2566. what is train late?

so, kindly please information.

Gajendra Prasad Singh