GQ Magazine - Non Delivery of GQ Magazine (India Edition)

Complaint by Dipesh Shah on June 4, 2010, 1:38 pm in News and Media

Hi,
I have subscribed an yearly subscription for GQ Magazine since Jan 2010, My problem is I have to repeatedly follow up with the GQ Magazine help desk for magazine delivery.

Every month they promise the magazine would be delivered on time (1st Week of the month) but it has not happened till date.

a) For the month of April, I received magazine in May Mid.
b) For the month of May, I am yet to get the magazine.
c) For the month of June, Yet to hear

I have complained them many times and requested them also to close my subscription in case they are unable to deliver me on time. In News Stand magazine is available by first week of every month. I receive the magazine either end of the month or mid of next month.

Sent Mails to the GQ (gq@direxions.com) but no response. Please help me in resolving the current issue.

Details Pertaining to Subscriptions
Subscription ID: GQ1589689
Case ID: 2546124 (Logged at GQ Magazine Help Desk) (For April and May Issue)


Other Complaint Details
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Complainant's Goal: Delivery of Magazine on Time or Closure of Subscription and Money Back
Complainant's Target: GQ Magazine
Complaint Location: IndiaAndhra PradeshHyderabad
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Fri, 11 Jun 2010  Message from iComplaints.in Helpdesk

An email communication has been sent to GQ Magazine on June 11, 2010, 10:41 am

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