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Nokia India - Nokia Mobile Phone N8

Complaint by Meeran on January 24, 2011, 5:54 pm in Mobile and Cell Phones

I purchased Nokia N8 in November 2010. I used it rarely. I used to charge it regularly. Last week suddenly it failed to work with no display and response at any commands. Nokia Authorized Service Centre in Nagercoil said that they will send it to New Delhi for repairs and it will take more than two weeks. When I asked them for a stand-by Nokia N8, they refused. I cannot understand why a reputed company like Nokia is selling it's Products with defective Power Supply System or defective Battery. If Nokia doesnot improve in the quality, it will loose customer confidence drastically.

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Complainant's Goal: Service the Mobile Phone the same day or give a stand-by Phone of same type
Complainant's Target: Nokia India
Complaint Location: India › Nagercoil
Complaint URL: http://www.icomplaints.in/nokia-mobile-phone-n8-06976.html

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2.
Tue, 25 Jan 2011 - Business Reply from - Nokia Team (Nokia India)

Dear Meeran,
We are sorry to hear about your experience. Please do mail us your contact. We would get someone from our team contact you shortly.

Regards,
Nokia India Team
nokiaindiadigitalmarketing@ovi.com

1.
Mon, 24 Jan 2011  Message from iComplaints.in Helpdesk

An email communication has been sent to Nokia India on January 24, 2011, 5:54 pm

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