Naaptol - naaptol.com - Rubbish product delivered at very high cost

Rubbish product delivered at very high cost
I Brought Fun with Kids pack toys package just before Xmas with order ID 1130351 but it is totally rubbish, not as per what was told to me when buying and very highly priced - I brought this for my kids Xmas gift.

He is totally disappointed with what they have sent. None of the toys are functioning as per generally how it is expected to function.

While booking the order I was told by them that quality is excellent and it is branded company products - also there will be a service center in Rajkot which would look after any complaint from me. But After calling their customer service they told that there is no service centre in Rajkot.

The quality of product is very very very poor - it appears road side stalls are selling better quality than this !!

More over I have contacted around 10 local toy store and all of them are selling this entire toys for nearly just 650 Rs - they have charged 2250 to us and gave us very poor cheap quality toys.

I contacted there customer care and they said they can not help and are very very rude - they asked me to do whatever I can - including a FIR or Police complaint they do not care.

I am feeling to complain in Consumer court and also file an FIR for cheating like this..

Also my son is preparing an article to give in New Paper so that others can be saved from such cheap looting...I must say I had very high expectation from their service but I am disappointed.

We need refund as soon as possible !!

I hope you would do needful if you really really care for your customers.
Rgds, PS
09723162022