Naaptol - Naaptol response to Mr. Kuna

Complaint by Girija.Nair on March 24, 2011, 1:16 pm in Consumer Electronics

Under grade products
sir I have purchased a product worth of rs.3000/- from naaptol on phone and the product they delivered to me is a cheap and under graded product product and when I have spoken to the customer care they say they cant help. Is there any law to face them or we have to stay in the unjustified darkness . Literally its not less than a crime .
Please open up your eyes at least for now and beware of the companies like "NAAPTOL".

Dear Mr. Kuna,

We regret for the inconvenience caused, Kindly accept our sincere apologies.

Requesting you to provide us your correct Order # So that we can assist you further.

You can also reach us @ 9223580000 or can write us at feedback@naaptol.com or support@naaptol.com

Thanks and Regards,
Customer Care,
Naaptol Online Shopping Pvt Ltd.

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Complainant's Goal: Naaptol response to Mr. Kuna

Complainant's Target: Naaptol

Complaint Location: India › Maharashtra › Mumbai

Complaint URL: http://www.icomplaints.in/naaptol-response-to-mr.-kuna-07932.html

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Thu, 24 Mar 2011 Message from iComplaints.in Helpdesk

An email communication has been sent to Naaptol online shopping Pvt Ltd on March 24, 2011, 1:16 pm

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