Groovy i Technology - My number 9891767644 is suspended without any notice
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Complaint by: Dilip Kumar Jha on July 4, 2011, 5:54 pm in Mobile Service Providers

Since long i m using Idea Cellular No. ********44 and this is my business number, around april & May i was out side delhi due to some bad happening in my family, in between i hv not used this number.In between IDea have stopped service of my mobile without intimating anything to me.

Now I hv requested there Idea Customer care Outlet for starting this service, they told me pl deposit rs.250 to reactivation of my number, i did that thing also, but number is not started but surprisely i received a bill for the amount of rs.106/- i again told customer care office that i rcvd a bill but number is not in working.now they told me that your number will never activate.

Now in this month i hv also received a bill for the amount of rs.56/-. I don't know why they r doing this type of activity.

I was not thinking this type of behaviour fm the company whose credit is so good in market.

Now this is my humble request to u pl, start my number asap.

with kind regards.


dilip

//ovr//

Complainant's Goal: Want mobile no should be activate again.
Complainant's Target: Groovy i Technology
Complaint Location: IndiaDelhiNew Delhi
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Recent Comments
3.
Thu, 04 Aug 2011 - Business Reply from - ideacellular (Groovy i Technology)

Dear Sir,

We would request you to kindly visit any of our My Idea location across Delhi and NCR region along with the below mentioned documents for reactivation of your Idea Mobile Number.1. Duly filled Customer Agreement form
2. Photo ID Proof (Voter ID card/PAN card/Driving License/Passport/Identity card issued by state or central govt. /Photo Credit card)3. A local address proof (Voter card/Passport/Driving License/LIC policy/Bank or Credit card statement issued in last two months/RC copy of your vehicle)4. One Passport size photograph
5. Copy of PAN card / Filled form 60.Moreover, we would like to inform you that you have to fill in the Customer Agreement Form (CAF) thereby attaching the aforesaid mentioned documents, enabling us to reactivate the account.
Please be informed that you need to pay an amount of Rs 250/- as activation charges for reactivation of the number.

Regards,
Ideacellular

2.
Mon, 25 Jul 2011 - Business Reply from - ideacellular (Groovy i Technology)

Dear Sir,

We would request you to kindly visit any of our My Idea location across Delhi and NCR region along with the below mentioned documents for reactivation of your Idea Mobile Number.1. Duly filled Customer Agreement form
2. Photo ID Proof (Voter ID card/PAN card/Driving License/Passport/Identity card issued by state or central govt. /Photo Credit card)3. A local address proof (Voter card/Passport/Driving License/LIC policy/Bank or Credit card statement issued in last two months/RC copy of your vehicle)4. One Passport size photograph
5. Copy of PAN card / Filled form 60.Moreover, we would like to inform you that you have to fill in the Customer Agreement Form (CAF) thereby attaching the aforesaid mentioned documents, enabling us to reactivate the account.
Please be informed that you need to pay an amount of Rs 250/- as activation charges for reactivation of the number.

Regards,
Ideacellular

1.
Fri, 08 Jul 2011 - Business Reply from - ideacellular (Groovy i Technology)

Dear Sir,

We tried to call you but the contact could not be established. Kindly confirm your alternate contact number so that the concern can be resolved to the best of your satisfaction.For further assistance kindly log on to our Idea website. www.ideacellular.com.

Regards,
Ideacellular