Highland Holiday Homes Pvt. Ltd. - Membership sold based on false information by Highland Holiday Homes Pvt. Ltd

Membership sold based on false information by Highland Holiday Homes Pvt. Ltd

We were at Goa. One Person Name Sagot has given us voucher for promotional offers, in that we got an Holiday Package. Then he told us we need to visit the Highland Holiday Office to attend a company presentation to avail it, we were glad and went their office. They presented their membership scheme for a holiday timeshare system with lot of other benefits. We found the membership scheme quite beneficial based on their information and opted for a 5 years, 8days per year membership, costing Rs. 50, 000/- ( Rs. Five Thousand Only). We later came to know that all the information provided was false and the company had cheated us into buying the membership.

The following false information was given in the presentation.

1) We had purchased the membership on a 12 months EMI plan, using HDFC credit card(35,000/-) and Citibank (15,000/-). The sales person claimed that the company has a tie-up with HDFC and Citibank, the payment would be converted EMIs, and the interest, service charges and service tax would be borne by Highland Holiday Homes. On inquiring with HDFC and Citibank, we were informed that there is no such scheme available and they have no tie up with Highland Holiday Homes.


2) I have been also informed in presentation by Mr. Zayed Shaikh (Manger, Goa) that, if I am not satisfied with the offer in feature, within time span of 12 months I can cancel my membership.
-- But that was all fake, today I called them (Lisa - 02226434627) saying, I am not happy with your services about the EMI, I want to cancel my membership, then she clearly said please read out your document there is written that you cannot cancel the membership, I was shock to hear that, I requested them, they said you can sell your membership to some there, but I said not I cant who will buy from me.
Then She was very arrogant and said do whatever you want do, will not cancel your policy, regrading EMI will refund you interest rate, but I said what’s guarantee and every month I have to ask for refund and if not paid i am not sure of this, after hearing all the lie from them.

3) For document part they said one more lie that, what we say will be completed documented, but I am sure what they say is not documented (we trusted them that was big mistake, I am very upset companies in India doing such fraud).
They took sign on paper involving us in lite chat, generally we trust them and also they create such an atmosphere that hardly who not visited them refuse the membership. Kind of Hypnotism.

4) If they give any assurances in feature will not believe on them, I know they do that.

Team, I need my 50,000/- back please help me, me and my wife are very much in tension. I am not the only one whose suffering, many of them are suffering from this.
I am not sure but, as per Consumer curt also it’s written that we do not use their services and utility we have right to cancel the policy.

Please help me.

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Regards,

Mayur Sharma,
Pune
09823877255