Airtel Delhi - mail sent to deaf and dumbs again !
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Complaint by: pankaj on February 26, 2011, 4:57 pm in Music and Video

banging again on ur closed doors and deaf ears
i am dr pankaj goyal from delhi, pitampura. bought a prepaid connection ********00 around three weeks back. u people disconnected the number and on enquiry i was asked to submit my documents again .i submitted all fresh copy of documents to ur office in sector 3 rohini in front of m2k rohini and was assured thr connection in two days. but it was still not functioning after 4 days and i went to that office agsin- i was told it will be on in ten min - no connection again ,i went again-i was told it will be on in an hour- again not functioning, next day again i went twice and i was told arrogantly that they have done there job and they do not know why it is not on and they have sent the mail and they can not do anything more. i tried on ur ********01 customer care several times and every learned person there told me that they have not recieved my documents and can not help me and asked me to wait for connection to senior who never picks up the phone-i tried all nodal officers numbers but they all are too busy to pick my unimportant call- waisted whole day on ur stupid connection which i could have utilised in treating my patients- feel like changing to other network- but told that it will be possible after 3 months of current provider usage. approaching u is like like breaking head with walls. u r big gods sitting somewhere and nowhere and we are big idiots to see ur adds and try ur services. nobody is answerable from ur side. this mail also will be of no use i am sure- but after this much trauma i will ensure some legal action to ur company.
u r spineless to take action against ur junior staff who do not even display there names so that no complain can be made at these so called customer care centers !
dr pankaj goyal
********86

Complainant's Goal: reconnection
Complainant's Target: Airtel Delhi
Complaint Location: IndiaJammu and KashmirLeh
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Sat, 26 Feb 2011  Message from iComplaints.in Helpdesk

An email communication has been sent to Airtel Delhi on February 26, 2011, 4:57 pm