Complaint by
P K TIWARI on July 1, 2011, 10:50 am in Mobile Service Providers
Frequent drop calls have increased in the last 2 months for users of Airtel mobile services. In addition, there is poor coverage of Airtel at high-rise locations such as office buildings in Nehru Place.
Perhaps a repeater tower should be install in this commercial area for commercial businesses not to be inconvenienced.
Looking forward to swift resolution of both these problems.
Dear Customer,
This is to inform you that your concern listed on 01 Jul 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).
We assure you that we are committed to resolving the issue to your satisfaction.
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
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An email communication has been sent to Airtel Delhi on July 1, 2011, 10:50 am
Dear P K TIWARI ,
We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at airtelpresence@in.airtel.com and we will be happy to be of assistance.
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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