KORYO Ceiling Fans installation problem.-BIG Bazaar- iComplaints.in

BIG Bazaar - KORYO Ceiling Fans installation problem.

Contact Complainant 1781 Views Report Spam

Complaint by: on May 3, 2012, 1:08 pm in Consumer Electronics

I belong to Ambala Cantt. and during my visit to Zirakpur, I went to your mall at Zirakpur. I purchased 3 KORYO ceiling Fans from Big Bazar, Zirakpur about a week ago vide bill No. 03432069457 dated 28.04.2012. During the installation of 3 fans at Ambala, 2 fans did not work. I went to Zirakpur specially from Ambala. The 2 fans were replaced by your staff on 30.04.2012. During the installation of 2 fans at Ambala, one of the fan did not work. It is very strange that out of 3 fans, 2 fans are working and that after 2 visits. One fan is still not working and I am again planning to visit Zirakpur today to replace the 3rd fan. I have already paid 2 times to the electrician to fix the ceiling and then to remove it.

Who will bear the payment for my visit to Zirakpur 3 times to replace the fans? It feel that I have made a mistake by buying KORYO fans from Zirakpur.

You are requested to please look into it.

Sanjay Sethi
Ambala Cantt.
********19

Complainant's Goal: KORYO fans problem.

Complainant's Target: BIG Bazaar

Complaint Location: India › Haryana › Ambala

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Recent Comments

3.

Tue, 04 Sep 2012 - Business Reply from - Priya (BIG Bazaar)

Dear customer,

Please provide us with your alternate number to unable us to contact you.

Regards,
Priya
Future Group Care

2.

Fri, 15 Jun 2012 - Business Reply from - Priya (BIG Bazaar)

Dear customer,

Hi I am Priya from Future Group, Request you to share any alternate number as we have been unable to contact you. Please write to us at priya@futuregroup.in along with your contact details and reference id 3397.

Regards
Priya
Future Group Care

1.

Mon, 07 May 2012 - Business Reply from - Future Group Care (BIG Bazaar)

Dear customer,

Hi, I am Priya from Future Group. I apologize for the inconvenience caused. I have shared your complaint details with the brand team. They are investigating your complaint and will contact you soon with an update on the same.

Regards,
Priya

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