IRCTC Indian Railways - IRCTC website performance
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Complaint by: Nilotpal Ghosh on March 15, 2012, 5:52 pm in Indian Railways

Over the last few months, ticket booking thru irctc has become extreamly difficult. Whenevet I try logging in the site, either the session is timed out due to slow response or if by chance I move on to book the ticket, the transaction fails almost 4 out of 5 times.
The performance of the site has degraded over the past few months. I am a weekly traveller from Bhubaneshwar to Kolkata, this response time is causing a huge problem in ticket booking.

Complainant's Goal: Irctc website response time and performance needs to be improved.
Complainant's Target: IRCTC Indian Railways
Complaint Location: IndiaWest BengalKolkata
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Recent Comments
2.
Thu, 24 May 2012  Bala

I'm also feeling the same. But when I book tickets through make my trip, it's working much better. I think IRCTC is finding multiple ways to generate the revenue and this is also part of that.

1.
Thu, 15 Mar 2012  Message from iComplaints.in Helpdesk

An email communication has been sent to IRCTC Indian Railways on March 15, 2012, 5:52 pm