Idea Cellular - idea do unfair with me
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Complaint by: on June 25, 2014, 3:07 pm in Mobile Service Providers

on 16th june 2014 i have done a recharge of rs201 (2gb unlimited internet ) but by mistake on 24th june 2014 i accidently recharge a 20 mb 3g pack for 1 day now my old recharge of 201 was cancelled i called the costumercare they said that because of your new internet rechare your old pack was deactivated. i had never listed such policy it means if you recharges big gprs plan and by mistake someone else recharges a small internet plan on your then all your money got waste i want my money back. also i didnt get a single message about this information .a day ago i love idea but now it is worst service i have ever seen you do cheap tricks to get costumer hardwork money.

my contact info is [email]rahul.chauhan049@gmail.com[/email]

Complainant's Goal: i want my money back
Complainant's Target: Idea Cellular
Complaint Location: IndiaUttar Pradesh
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Recent Comments
5.
Sun, 29 Jun 2014   Message By Complainant Rahul Chauhan

Well anyway i will try not to do it again

4.
Sat, 28 Jun 2014   Message By Complainant Rahul Chauhan

my friend recharges a 5gb 3g plan each month yesterday he recharges again a 5gb 3g plan now what happen if i recharged a rs7 3g plan to his idea account do you refund his money or you say him that these charges applied to you is correct ??? now i dont think so that after this he he dont think of porting from idea

3.
Fri, 27 Jun 2014   Message By Complainant Rahul Chauhan

My contact no is ********37

2.
Fri, 27 Jun 2014   Message By Complainant Rahul Chauhan

My contact no is ********37

1.
Thu, 26 Jun 2014 - Business Reply from - Idea Cellular (Idea Cellular)

Dear Customer,

We regret the inconvenience caused to you. Please reply with your Idea mobile number and the alternate contact number. You can also visit our website, www.ideacellular.com or call 121.

Thanks & Regards,
Customer Care, Idea Cellular