Complaint by
satish on February 7, 2011, 12:15 am in Consumer Electronics
Dear sir,
I m satish kumar payasi working in ACC cement as an deputy manager in bargarh(orissa).i was purchased my Sony vaio laptop,model no.-VPCEB36FG/B, Sr.no.:S01-7003667-D P-27532273-D,from Tandon electronics,nagpur,in 10th nov.2010.i used my laptop for my official uses as well as personal uses not more than 1 month out of during 3 months.on 3rd feb.2011 my laptop’s touchpad scroller mouse is not working even usb port mouse is working properly & dvd writer is unbalancing condition.from these problems I not able to use my laptop properly.i m very worry about that sony customer care center toll free no.18001037799 not give good response to me.from these problems my many works are effected.sony give 1 year warranty with my laptop but now when I need help from sony against for warranty terms this time now,sony not give good & take necessarey action for resolve my problem.sony delivers best customer service in world.i m very worry about that type of service.please do necessary action for this my complaint & resolve my problem.i will very thankfull to u for this great help.
Satish kumar payasi,
Mo.no.:09178260398,
q.no.-d ¼ acc colony,
bargarh road,orissa
An email communication has been sent to SONY India on February 7, 2011, 12:15 am