kalka shtabadi express - i'm disappointed
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Complaint by: vb on February 18, 2012, 12:12 pm in Indian Railways

yesterday in train no. 12005(Kalka Shatabdi express) I had a ticked booked. my seat number was 8 in coach C5. there were 3 persons in the coach who did not have a ticket, One of them was an old lady. I gave my seat to her. She told me that she had talked to TT before boarding the train and that he will charge her 900 Rs. and make her a new ticket. The TT(Mr. kataria) came gave her a ticket but did not give her any new seat. when I asked him about the seat he said one of you will have to stand outside. When I asked him how can she travel the whole journey standing outside then he rudely told me to get out and went away. i went to the head TT of the train. He just tod me to enjoy the journey and said I cant do anything. All the refreshments I was entitled to were not given to me. They even asked me to pay for the water Bottle.

Complainant's Goal: I want an apology from railways and cutting tickets in train should be stopped.
Complainant's Target: kalka shtabadi express
Complaint Location: India
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