Samsung India - I am totally disappointed by SAMSUNG TV

Complaint by siddu25 on February 13, 2012, 5:48 pm in Satellite and Cable TV

I bought a 21 inches SAMSUNG COLOUR TELEVISION on 31-Jan-2012. After 2 days of purchase i found that video was not coming. When i switched it off and again switched on, then it started working. I continued to use it. Again on 10-Feb-2012, when i switched on there was no video but only audio. What is this that a 10 days old television doesn't work. I lodged a complaint and the service engineer is yet to come. i am totally disappointed that new TV is not working.

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Complainant's Goal: I want a new TV or complete money i spent on it

Complainant's Target: Samsung India

Complaint Location: India › Tamil Nadu › Kanchipuram

Complaint URL: http://www.icomplaints.in/i-am-totally-disappointed-by-samsung-tv-010612.html

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5.

3 months ago - Business Reply from - samsung care (Samsung India)

Dear customer

Greetings of the day !

In order to help you in a better way we would require your contact detail .Please provide your contact detail .We assure you our best services always .

Thanking and assuring you for best services always.

Customer Satisfaction Team
Samsung India Electronics Pvt. Ltd.
Email:- akhilesh.kr@partner.samsung.com

4.

3 months ago - Business Reply from - samsung (Samsung India)

Dear customer

Greetings of the day !

This is in regards of your complaint related to Samsung. We are still waiting of your address and contact details.

Requesting you to kindly share with us or you can reach us on below given address.

Thanking and assuring you for best services always.

customer Satisfaction
akhilesh.kr@partner.samsung.com

3.

3 months ago - Business Reply from - samsung care (Samsung India)

Dear customer

Greetings of the day !

Kindly reach on the below given address and provide your contact Detail .
We would take care of your complaint and will resolve on priority

Thanking and assuring you for best services always.
Customer Satisfaction Team
Samsung India Electronics Pvt. Ltd.
Email:- akhilesh.kr@partner.samsung.com

2.

3 months ago - Business Reply from - Samsung (Samsung India)

Dear Customer,

Thank you for becoming a patron of Samsung product and writing to us

We sincerely regret the inconvenience caused to you. With reference to your query, kindly provide us your address details along with contact numbers so that we may forward your complaint to our department concerned.

Thanking and assuring you for best services always.

customer Satisfaction
akhilesh.kr@partner.samsung.com

1.

3 months ago Message from iComplaints.in Helpdesk

An email communication has been sent to Samsung India on February 13, 2012, 5:48 pm

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