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BIG Bazaar - I am not satisfied with your product quality and its service

Complaint by Bilvy on November 16, 2011, 2:41 pm in Retail Stores

Big Bazaar selling Poor quality Items in offers


I was purchased an food processor(Ken star) from Thrisur Big Bazaar 23/03/2011.After one month Ken star Sent a person for demo On that time only we realized that one of the part is missing;After 15 days I got that part but I paid for that.After 15 days motor is not working.I registered complaint and they came nearly after 20 days.Again after 1 month again it got problem;again I registered a complient waited for another 15 days for technician ..... Still this date It is continuing ......
I made a complies in thrisur Big Bazaar..I got a very good answer from Electronic Dept Madam" Your Food Processor is getting complaint because you are using it ". Form Thrisur Ken Star Servicing center I got a comment "Why all complaints are from Big Bazaar Customers"

Other Complaint Details
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Complainant's Goal: Big Bazaar selling Poor quality Items
Complainant's Target: BIG Bazaar
Complaint Location: India › Big Bazaar Thrisur
Complaint URL: http://www.icomplaints.in/i-am-not-satisfied-with-your-product-quality-010060.html

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Recent Comments
   

3.
Wed, 30 Nov 2011 - Business Reply from - Future Group Care (BIG Bazaar)

Dear customer,

Just a reminder we haven't received a response from you.

Regards,
Priya
Future Group Care

2.
Thu, 17 Nov 2011 - Business Reply from - Future Group Care (BIG Bazaar)

Dear Customer,

Hi, I am Priya from the Future Group team and would like to apologize for the inconvenience caused to you. I request you to write in to priya@futuregroup.in with you’re the invoice number, reference id 978 and your contact details. Once I receive your mail I will share these details with the Big Bazaar team to investigate into your matter further. An agent will get in touch with you shortly with an update on your complaint.

Regards,
Priya
Future Group Care

1.
Wed, 16 Nov 2011  Message from iComplaints.in Helpdesk

An email communication has been sent to BIG Bazaar on November 16, 2011, 2:41 pm

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