I WAS TRAVELLING FROM MARGAO GOA TO THIVIM GOA WITH MY FAMILY I WENT TO THE COUNTER TO BUY A TICKET THE CASHIER OR THE COUNTER MAN WHO WAS GIVING THE TICKET ARE NOT BEHAVING NICELY WITH THE CUSTOMERS THEY DONT KNOW HOW TO TALK WITH THE CUSTOMERS IT SO HAPPEN THAT THE COUNTER PERSON ON MARGAO STATION WAS HALF ASLEEP IN THE MORNING OF 01-01-2012 AT 8.30 AM WHEN I ASK FOR THE TICKET 2 ADULT AND I CHILD HE TOLD ME TO GIVE RS. 70 WHEN I GIVE HIM A FIVE HUNDRED NOTE HE GAVE ME ONLY RS.330/- IN RETURN WHICH HE HAS TO GIVE ME RS.430/- WHEN I ASKING THE MONEY A PERSON CAME WHO WAS NOT IN THE Q AND ASK FOR THE STATION TICKET THIS COUNTER PERSON GAVE MY TICKET TO HIM AND WHEN I TOLD HIM THAT HE HAS DONE A MISTAKE HE STARTED FIGHTING WITH ME AND TOLD ME TO SEARCH THAT MEN OR GO TO HELL THERE WAS A QUARELL BETWEEN HIM AND ME AND I ASK THE OTHER OFFICERS OF KONKAN RAILWAY TO HELP ME BUT NOBODY HELPED ME AND I HAVE TO FACE SO MUCH TROUBLE BECAUSE OF THAT CASHIER OF KONKAN RAILWAY HE IS COMING IN THE MORNING DUTY AT ABOUT 8.30 AM.